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Updates And Innovations

Updated as of 01/01/2007

Updated as of 02/05/2008

Updated as of 02/02/2007

Updated as of 06/22/2007

Updated as of 05/07/2007

Updated as of 07/27/2007

Updated as of 12/04/2007

Updated as of 07/29/2007

Updated as of 09/17/2007

Updated as of 12/01/2007

Dynamic Flash Photo Galleries

Updated as of 03/31/2008

Pre-Sale Questions

About Web Design Templates

Template Package Content

Using a download manager

Do you provide the source code for Flash?

How big are the template files?

The number of pages in template packages.

Search Engine field in templates

Where can I get additional fonts?

Where to get the free stuff that is advertised

Software Questions

Do you sell programs for editing templates?

Browser Compatibility

Hosting Questions

Checking for a web server

Using templates with Geocities.com

Delivery of Products

How long does it take to get the template?

Do you ship your products overseas?

After Sale Support

After Sale Support That We Offer

Why do you keep closing my tickets?

Copyright and Template Usage Questions

Can I buy a template and put it on any number of web sites?

Can I change the domain my template is assigned to?

Can I get a membership to your site?

Can I resell a purchased template?

Can I use the graphics and layout of your site?

Can I use your free clipart for creating my own sites?

Can I use your free sample templates on my site?

Does a watermark come on actual logo templates?

If I buy a template, do I have exclusive ownership of it?

Do I have to provide a link back or give you credit for the design?

Do you have any warranties from independent design providers?

Do you provide references for your clients?

How can I get exclusive rights to this logo?

How to find out how many people downloaded a template?

How to report a piracy?

If I develop websites for customers, can I use your templates?

I purchased a template and never used it - can I sell it?

Is the price of the template a one-time fee?

Is there any unchangeable signature in the template?

What is the difference between "Price" and "Unique Price"?

Will I hold the copyright to a finished website?

Clipart and Images Questions

Where can I get high-resolution images?

What is the difference between the the Adobe and the HTML screenshots?

May I purchase specific images from your site?

What is the screen resolution for the HTML screenshots?

Can I purchase clipart without purchasing a template?

Custom Design Requests

Can you design a custom website template for me?

How do I communicate with the author of a particular template?

Can I order a custom logo?

What will it cost to modify a template?

CMS and Sitebuilder programs compatability questions

Templates for CMS that we provide

Shopping Carts Overview

Are your templates compatible with Site2You sitebuilder?

Can I use your templates with Yahoo Page Builder?

Can you convert my template into a PHP-Nuke theme?

Other Questions

I want to start a web site, but I don't know what to do?

Can I review subpages of the template?

Are database setup instructions included in PHP-Nuke Themes?

Do you sell adult website templates?

Do zip files expire?

How do I know the template package file size?

If I purchase 10 or more templates at one time, can I get a rebate?

What is a CSS Template? (extended definition)

What is the difference between the "ADD TO CART" and "BUY" buttons?

Difference between FrontPage and HTML templates

Billing Questions

Payment options

Credit card purchase

Can I pay with a Solo card?

How will the charge show up on my credit card statement?

Are my payments absolutely secure via Credit Card?

My credit card was declined. What do I need to do?

What credt cards do you accept?

What if my credit card does not have a CVV2 code on the back?

What is CVV code?

Non-credit card purchase

Alternative means of payment for EU citizens

Can I pay by check or over the phone?

How do I pay with Moneybookers.com?

I paid with Moneybookers.com but have not received my product

What is SMS and what do I need to do to complete my order?

What is WebMoney?

Payment methods

Can 2CheckOut bill in different currencies?

Will I be charged once

Verification process

How do I know if my payment has gone through?

I do not have a phone for verification.

Why do I have to undergo anti-fraud verification?

Delivery and invoices

Do you ship your products overseas?

How long does it take to get the template after the purchase?

How do I get an invoice?

I need to return my product, cancel my order or get a refund

Problems with download

I downloaded "get.php" file and can't handle it with my MAC

Corrupted files - links inactive

Does the link expire in 24 hours?

How big are the template files? Can I use download manager?

How can I get my 100+ bonus windows fonts?

Trouble with downloading free clipart library items

I have downloaded the zip file and its not working

I received no download instructions

I misspelled my email while ordering

"Link is inactive" message

Lost files - how can I redownload?

The link goes nowhere

I paid for my order but I haven't got my template.

Other questions

I've been billed incorrectly - what should I do?

I have purchased the wrong template. Can I exchange it?

After Sale Support

What's Inside the Template

What is a Zip File?

Which version of WinZip works better

Unzipping Template Package

Logo Template Structure

Corporate Identity Template Structure

Template or Homepage Template Structure

Full Site Template Structure

Stretched Full Site Template Structure

Static Full Site Template Structure

Flash Animated Template Structure

Flash Intro Template Structure

Flash Intro 8 Template Structure

Flash Site Template Structure

Flash Site 8 Template Structure

Dynamic Flash Template Structure

Full Package Template Structure

Stretched Full Package Template Structure

PHP-Nuke Theme Structure

Fireworks Template Structure

Icon Set Template Structure

3 Color Template Structure

3 Color Full Site Template Structure

CSS Static Full Site Template Structure

CSS Static Full Package Template Structure

SWiSH Animated Template Structure

Dynamic Swish Template Structure

OsCommerce Template Structure

phpBB2 Template Structure

ZenCart Template Structure

CRE Loaded Template Structure

WordPress Theme Structure

Software Requirements

Logo Template Software Requirements

Regular Template Software Requirements

Full Site Template Software Requirements

Full Site mx2004 Template Software Requirements

Flash Animated Template Software Requirements

Flash Animated mx2004 Template Software Requirements

Flash Intro Template Software Requirements

Flash Site Software Requirements

Full Package Template Software Requirements

PHP-Nuke Theme Software Requirements

Fireworks Template Software Requirements

3 Color Template Software Requirements

CSS Template Software Requirements

Links to Required Software on the Web

Working with fonts

Installing Fonts

Installing Fonts in Mac OS X

Installing Fonts in Mac OS 8, 9 or OS X Classic

Using Eastern Fonts in templates

Working with HTML

Opening an HTML file

Changing text in HTML editor

Adding images using HTML editor

Setting links in HTML editor

Images are missing in HTML

Working with Photoshop

Opening a PSD file

Changing text in Adobe Photoshop

Changing images in Adobe Photoshop

Update changes to your template

Changing image colors in Adobe Photoshop

Missing fonts from the PSD file

Whole page PSD files editing

Are the layers flattened and locked in .psd files?

Do I need to slice the template PSD files myself?

Fireworks MX and Photoshop compatibility

How to add text to images

Working with Flash

Opening an FLA file

Changing text in Flash

Assigning links in Flash

Changing images in Flash

Publishing Your Flash Movie

Saving and version control

"Unexpected file format" error

Working with Dynamic Flash

How to edit a Dynamic Flash Template

Contact form in Dynamic Flash templates

How to add special characters

Saving JPG images from PSD for Dynamic Flash templates

Working with Dynamic Flash Photo Galleries

Product Description

General Guideline for Gallery Usage

Gallery Settings

Service Gallery Settings

Gallery Layout Settings

How to increase max file size

How to protect admin folder with .htaccess

How to manage login details in admin panel

How to manage (change and load) fonts

How to use FontLibraryCreator

Working with XML-based forms

Getting Started

formConfiguration.xml file

formStructure.xml file

Working with SWISHMax

Opening Your SWI file

Assigning Links

Changing Images

Exporting the SWF file

How to create a contact form

Working with CSS

Working with OsCommerce

How to install an osCommerce template

Setting up your existing shop without re-installing

Changing the number of the new products

How to update images

Registering globals in OsCommerce template

Configure.php file permissions

OsCommerce copyright

How to turn infoboxes on/off

Product description

How to link the template banners to a specific category/product

How to install a contribution

How to hide prices

Working with ZenCart

How to install a Zen Cart Template

How to change "Powered by Zen Cart"

How to configure your Zen Cart Shop

Defining Meta Tags for the Products

Free Shipping for Bigger Orders

How to add multiple images to a product

How to show the Categories on the main page

How to Turn off Reviews and Tell A Friend

I can't login to the Admin panel after installing ZenCart

Changing Languages and Character Settings

Managing the Product Catalog

SSL Protection for Your Store

If stylesheet is not loading

Working with CRE Loaded

CRE Loaded Engine Description

The engine structure

The template layout structure

The Product Info page

Shopping Cart page

How to install a CRE Loaded template

Working with WordPress

How to install a WordPress theme

How to install and use widgets

How to optimize WP 2.1 for WP 2.0.x

Working with Php-Nuke

How to install a PHP-Nuke Theme

Setting up Webmail in PHP Nuke

PHP-Nuke and Adobe Photoshop screenshots differences

Working with phpBB

How to install a phpBB skin

How to edit a phpBB theme

Avatar files permissions

Uploading files to a server

How to upload files to a server

Missing images after publishing

How to update the template booklet.

Other Questions

Is 3D Studio MAX required to edit 3D style templates

Changing the color of the templates

Adding background sound

Removing watermarks from logo templates

Replacing the "dummy" logo with another one

Taking screenshots in Mac OS X

Running a video clip in flash templates

Language of the template

Logo and JPEG format

Screen resolution compatibility

Where to get some scripts

Demo movies database

How to render video files in Adobe After Effects

How to create FLV video from 3d max source

How to access elements using the library

How to add new music samples in the Flash playlist

How to assign links

How to edit text in flash

How to break text apart in flash

How to change color gradation

How to change images

How to create a combobox

How to create a dynamic text field

How to create a masked text

How to create a scrolling bar

How to create a gallery and link it to the main scene

How to duplicate and swap objects

How to edit a scroll

How to go back to a specific place in a movie

How to import video by means of rendered images

How to link a flash intro to the main site

How to make a new gallery and link images

How to make a spinning logo

How to modify colors

How to redirect the flash intro to the website

How to skip a flash movie

How to skip a flash movie (alternative)

How to make a contact form work

How to change a loop sound (first method)

How to swap the logo for rollover button

How to work with sound icons

How to swap loop sound (alternative)

How to manage popups

How to change a pop up position

How to set up current time and date

How to make images display randomly

How to resize popups

How to edit a dynamic flash template

How to add special characters

How to convert dynamic flash to a regular one

How to create a new dynamic flash page (1st method)

How to create a new dynamic flash page (2nd method)

How to change a dynamic flash gallery

Dynamic Flash Photo Gallery

How to work with images

How to work with categories

How to use gallery settings tool

How to use FontLibraryCreator

XML Flash Templates

How to edit XML Flash templates

How to make text selectable

How to reposition menu buttons

How to add new "read more" page

Installing TrueType (TTF) fonts

Installing Adobe Type (PFM/PFB) fonts

How to choose a background color

How to use frames for the gallery

How to create an image gallery

How to set up gallery thumbnails

How to edit text

How to assign a link

How to change images

How to change colors

How to change sound

How to extend a slideshow

How to work with combobox

How to create a contact form

How to edit a text with effect

How to skip header animation

How to add subpages

How to edit text in SWiSH Max2

How to change images in SWiSH Max2

How to extend a slideshow in SWiSH Max2

How to install Joomla! 1.5 template via admin panel

How to install Joomla! 1.5 engine

How to add new modules

How to install Joomla! template and apply class suffixes

How to install Joomla! engine

How to install drupal engine

How to install drupal theme and configure the blocks

How to create a page

How to create a poll

How to create a new block

How to install a Zen Cart Template

How to update images

How to change "Powered by Zen Cart"

How to add multiple images to a product

How to install a CRE Loaded template

How to update images

How to install a new language

How to turn infoboxes on/off

Installing a PHP-Nuke

How to add more pages

How to change font name and size

How to use Bring To Front feature

How to change images

How to modify colors of Shape layers

How to modify main colors in PSD

How to save for web

How to create rounded corner effect

Unzipping your template

Why do you keep closing my tickets?

BookMark

Print

Q: Why do you keep closing my tickets without resolving the problem itself?

A: Please reopen the ticket if you need our further assistance. After our reply is posted then that ticket is assigned a “ Closed” status. Any further customer response made to our reply reopens the ticket to an “ Open” status. We get hundreds of tickets per day and close them when our initial response has been made.

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