TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Olga

Canada

Great support, the agent had to even help me to fix problems with my host provider. Great WordPress knowledge. Unbelievable. Thank you Celine.

Adam Pugh

United Kingdom

We had a technical issues with lack of our own knowledge, but Sarah on live chat was fantastic ad resolved the issue for us, also trying to teach us for future reference. Very professional and amazing talent!!!

www.schoolcarbon.org.uk

Uwe Niemeyer

Germany

Olivia, Kristy, Lara! You girls rock! I've never experienced a support, like that. Very polite, highly professional communication and the problems are solved within minutes! Thank you very much for your help.

schiffsfenster.de

Brian Fuller

United States

I have an issue with my template and I chatted with Nicole and she was very attentive and understood my concern and problem. She was truly helpful in helping me solve my issues and she knew what she was doing, very experience and pleasant! Thank you again Nicole!!!

dysfoundation.org

llyr

United Kingdom

Margarett was quick to help and solve my template issue. Its great to have you guys there to assist and help out when needed

George

Ecuador

Excellent, I don't think there is anything like this in the world!

Hemant Rathod

India

Great support from Olivia. Solved my problems within seconds. Now my website is working fine.

Karen

United States

Great service, great support. Answered my questions quickly and perfectly

Eduardo Paz

Panama

Absolutely hands down, the best post sell service. Vanessa is awesome, my issue was resolved in less than 24 hrs, you can't beat that! Thanks Vanessa!

www.medicalstylepty.com

Jay

United States

I was having a pretty big problem I couldn't quite figure out how to resolve and Harry was able to figure out what my problem was quickly and helped resolve it just as fast! Great assistance!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.