TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Andy Carroll

New Zealand

Great service, I have bought Joomla and OpenCart templates before but just run into a situation requiring support for a tricky visual change - Celine was quick and super helpful with support. Thanks Celine.

Mark

Spain

Charlotte and Mia are truly amazing! Extremely helpful and they sure know their stuff. Great support! Kudos!

www.tomtomibiza.com

Luca

Italy

Very helpful and fast. Excellent technical competence and clarity of expression! Great! Special thanks to Lana, Margarett an Nicole for their precious support! You are amazing! The best.

Erick

United States

Jeff services was above all standards that I've encountered in the past. He was efficient and fast. Thanks so much for fixing the issue I encountered. Jeff provided class A service.

Omen

Zimbabwe

I want to say thanks to Jeff for all the patience and technical support he gave me today. He is one of a kind. They are personalities like these that make us keep wanting more from TemplateMonster. Superb!

James

United States

After trying to install the template as I am knew I ran into a few issues. I spoke with Sarah in technical support and she helped me so much, was very patient, kind, courteous, polite and answered every question I had, as well as helped me resolve the issue. If it wasn't for the outstanding support and service I got from Sarah I doubt I could have done it myself. Thank you so much Sarah. Your work and help speaks volumes.

www.non12stepaddictiontreatment.com

Jan

Hong Kong

Wonderful support - Sarah was very professional, helpful and quick to resolve all the issues I had. Thanks!

www.wittytrade.com

Wilson

United Kingdom

Their service is amazing. I had a cup of tea while they sort out everything for me. TemplateMonster is brilliant.

www.staff-hub.com

Arturo

Mexico

Excellent support service!!! Kind regards to Eva.

www.atico92.com

Jodie Smith

United States

I had some issues with the template I purchased, contacted support and they fixed it for me. Awesome support!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.