TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Timothy Altman

United States

I worked with Hanna and she provided me with excellent support! Very happy with the product.


United States

I really like the customer service here, the chat option is great and Alice was very helpful today. Thank you again Alice.



Always great, great service. Fast and very nice support. Always ready to help.

Alexandra V.

United States

I am very, very impressed with your support as well as your selection of products. The themes are easy to work with, but I did have a few questions about customization that were answered clearly and often within just a few minutes. Thanks to Vanessa, Daniel, Mary and Ammy for your help!



Hanna helped me to solve my problem patiently. She tried all her best to instruct me while solving the problem. She had great attention to all details. She was completely aware of customer's frustration when facing a problem and managed everything at her best. Thank you.



United States

Great service provided by Alice and other agents who are clearly devoted to their clients. A+



I talked to Jeff, and he fixed it all my issues, he was so nice and so effective. Definitely the customer service on this website is the best service I've ever seen, I really like how the take care of the customer. Ten stars over 5!!!



Amazing support here. Extremely impressed. Both Charlotte and Mia are true professionals. Speechless. Kudos to the girls! Airel


United Kingdom

Great templates, have been using for years... but it is the support team that makes TemplateMonster the only place to buy templates! Great technical knowledge, always willing to help no matter how trivial and always fix any problem!



Any problem you have, at any time, any inconvenience or misunderstanding, you can always count on TemplateMonster customer service. We have just good word to all the team. Simply amazing!!! Totally recommendable!!! They are able to solve any doubt you have!!! My rate 7 stars over 5

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
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    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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