TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Miloš Adámek

Czech Republic

Fantastic support, thank you very much for your time!

Petar Kitov


Mia is amazing!!! I recommend her. She really make it perfect work for me. Without her my site will never work with the new template. Thanks Mia. Take care.



Wow! They are really great!!! I couldn't install the template correctly and they in a few minutes fixed it and now i am very happy thanks to them. Great job George!!! ^^

Tony Gonn


Great support, Vicki was the most helpful, identifying the issues and helping me through them. Keep up the awesome work!



United States

So far so good!! Great and easy tech support!!!!

Jacob Nielsen


Very nice support from Aaron Lieberman, Vincent White and Ryan DeWitt. A team that work together ! Look forward to sell some handcrafted KNAX coat racks ;D Thanks!




Very good technical support team. Sarah helped me a lot.



Thank you Judy for your help. You gave me solutions without taking a long time. You adapt your answer regarding my issue. You take time to explain. You are efficient. Thank you very much! Superb support.



Ammy once again has completely fixed my issue. So skilled and so knowledgeable. I am so impressed with the quality of programming and service. Cheers! to Ammy another job well done!!!




7/24 customer support is very nice. Charlotte also very concerned and polite customer service representative.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.