TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ross

Canada

Exceptional service by Kate. I rated her 5 star because she truly deserved it. I've received great from service from this company and I look forward to doing more business and refer more clients their way. They can be trusted!

Amos Halava

United States

Great template and Great service. Vicki worked till fix any of the issues I had. Thanks so much.

rivergardensinc.com

Liviu Margineanu

Romania

Alice was extremely helpful and kind. ”Living Next Door to” her was really useful and pleasant... Great job. Thank you again!

Tom

Germany

Emily worked for an hour on my template. She gave a great effort. The change was implemented at all screen sizes. Many thanks Emily! Great support!

Mehdi

United Arab Emirates

Olivia was so helpful and kind. She helped me to fix a lot of things that I didn't know how to. TemplateMonster has the best customer support I have ever seen, they are truly amazing! Thank you Olivia!

Burhan

India

Very good customer service by Olivia and very good website to purchase template at.

www.justpet.in

Jaume

Spain

A very professional and quick technical service. Since I bought the template they solved out different problems and doubts I got. Highly recommended. Thanks you Erica!

Valeria Gurr

United States

Vanessa was awesome very nice, patient and knowledgeable. TemplateMonster has the best customer support

Sarah

United States

Sarah was great and patient with me. She helped me right away and knew what to do. I'm grateful for the great service that TemplateMonster provides me.

Matteo Moro

Italy

Nice support, nice TemplateMonster!!! I can't leave without... :))

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.