TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alexander Pereira

United States

Your templates save me a tons of time coding. I couldn't be happier with that. Thanks guys, I appreciate this!

Darren

United States

Mary was awesome. She sought to understand what my problem was, then moved forward with a solution. I liked when I asked a question she was research it before giving an answer immediately. Thanks, Mary. Wherever you are in the world, I appreciate your help to your fellow man/woman-kind. Darren

Janine

Canada

Olivia was absolutely amazing. She immediately identified my problem, and was willing to walk me through all the steps to fix it. Phenomenal service!

Rick Upshaw

United States

For a website we were working on for a non-profit project for cats in the Philippines, we selected this template. We were having some issues with it, but Mary from Technical Support quickly helped me troubleshoot the problem. She did a great job, and was incredibly helpful!

american-marketing-solutions.com

Kelly

United States

I worked with "Judy" and she helped to figure out my issues. She was very professional and patient. Your technical support has come a long way. Kudos to you and thank you Judy! Kelly

www.cherrycamsplus.com

Rich Hall

United States

TemplateMonster rocks, and that is driven by their support folks. Just had Mary helping me with a couple of issues on install and she got it right pretty quickly. This is my second WordPress site and the support has been fantastic on both.

www.richhallreps.com

Stony

China

Top class service! Answered my every question patiently & friendly. Can't do that without you Olivia, tons of thanks!

Nathan Miller

United States

Their support is incredible! Olivia went above and beyond to answer the questions I had about the WordPress template I purchased. I will definitely be using more templates from here!

Tanya Lee Howe

Canada

I had a really bumpy start to getting my website built, but the support team at TemplateMonster was always a tremendous help. They replied to my support tickets on time with helpful responses and even helped setup one of the widgets on my Home page. Thanks to you guys, my website goes live this weekend! I will recommend you to anyone I know who is preparing to build a website. Cheers!

Marko Vucemilovic

Croatia

I always get great support from the TemplateMonster support team. They are friendly, quick and they always have the right solutions for you. Can't do without them, thanks a lot! You are the best!

promessi.com.hr

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
Your avatar or a company logo:
 
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.