TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jim

Australia

Amazing service, Judy helped with errors that weren't necessary to fix. Great team with great knowledge

Brad Culp

United States

Technical support solved my problem in literally seconds, while saving me from beating my head against the desk at the same time. Thank you very much!!

Kon Spilioto

Greece

Hanna is a really helpful assistant, each time I have a question, Hanna gives me the right solution in detail, no matter if it's something easy or it is something that could take more time.

Saulo

United States

I really like their technical support. Hanna is the best. She really help when we ask for it. She really put a lot of efforts to resolve our issues. Five stars for her.

Alvaro

Spain

Thanks a million. The technical support is amazing: quick, nice, effective and helpful. Strongly recommendable! Great work done by Emily!

Dennis Dickey

United States

I purchased a template from TemplateMonster and I love the template. Easy process. I did however have an issue with installation which I purchased separately, but I got a technical support person on live chat and it was amazing that this person took so much time to help with my problems. Now thanks to Amina all is good. Now I can get busy designing my new site. Thanks Amina for the help. Your were awesome!

Brian Welsh

United Kingdom

Margarett is just amazing. Always patient, incredibly knowledgeable and warm! She is a code Angel!! Great support.

www.accidentclaimsguidance.co.uk

Andrew Atter

United Kingdom

Margarett gave spot on immediate answers to a whole range of questions that would have taken me 2 days to do myself. Brilliant support!

pivotalmoments.biz

Thao

Australia

Great after sales support, cannot rave enough thanks to Lana and Margarett in support team for your prompt and accurate direction.

Gianni Floc

Italy

You are the best! Really good! Thanks Judy, I solved my problems!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at [email protected] so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.