TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Hongwei Shan

United States

Technical Support operator, Andre Flores, saved my life by his knowledge and very kind help. I was struggling a whole week for the problems and issues. I cannot pray enough for what he has done!

Donna

Jamaica

Michael was extremely helpful and managed to understand my issue and submit a ticket for me. Service was fast, courteous and a pleasant experience. Thank You!

Jun Tang

United States

This is my first template I purchase from TemplateMonster and my very first WordPress....Stacy is awesome! I will definitely purchase more template and utilize the technical support.

Darren Edwards

Canada

Olivia was great and very helpful. Had the issue fixed within minutes. I wish all on-line experiences were as good as the ones I have had with you guys. Thanks Again Olivia !!!!! Darren

Sidiropoulos

Greece

Once again, excellent service - excellent templates, what more can you ask?

Ludwig Arcache

Lebanon

The best place for osCommerce templates, even more, the technical support provided me with after sale solutions in few minutes through the live chat. Thanks a lot!!!

David

Mexico

I had none experience building a website and I'd been stuck with several things but I received great support from Mira and all the staff people who helped me.

Mena

United Arab Emirates

Amazing customer service! Really wonderful. Really, I talk a lot of time with a lot of people but I didn't find any one like Olivia Torres. Really thanks you very much you help me a lot. Thanks again!

www.atlantadubai.com

Bob

Canada

Both the templates and service here are exquisite. I just came off a one-on-one chat with a person named Andre who solved two major issues in 20 minutes. Utmost respect for TemplateMonster from me.

Rosa

United States

I'm not web savvy and had a little trouble with some editing to the template I purchased, but Judy and a few others really helped me with solving my problems. TemplateMonster has truly great customer service and trouble shooting staff. Thanks so much!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.