TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Great support from Vanessa, who helped me to identify the root problem in minutes. Fascinating!


United States

Daniel at live chat was the rainbow in my rain shower working with a template that I was advised to get that has been trouble from the start. Hoping I can get back to him next time I need answers and help!

Sergio Camarena


Alwasy awesome service. This time, Elina helped me with some issues I had with the CSS of my template and she helped me a lot. This is why I always recommend TemplateMonster :)

Elena Mamutov


Good service, helped me every time! Really appreciate the work, done by this guys.



United States

Carey was fabulous. She helped me fix my template customization issues. I really appreciate her help! Phenomenal services.




Great service - Judy's support was excellent: quick, competent, and pleasant at the same time. TemplateMonster is highly recommended!


United States

Exceptional service, professional care, thanks Oliver, you and team provided the best of both for us with our last customization job. You delivered and we appreciate that fact. Awesome work!



United States

Venessa was a total rock star tonight in helping me get my template working correctly! I spent hours trying to figure it out and she fixed it in 15 minutes. She was kind and professional with her support.


Iran (islamic Republic Of)

Sarah, you killed me with your brilliant support with fully patience for my boring questions! One of the best support representatives ever! Thank you Sarah.


Antigua And Barbuda

Charlotte was the best. She helped me to solve my issues and get my store up and running. Very patient and knowledgeable. Good people.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.