TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Giacomo Murgia


I had 2 issues and in only 3 minutes Margarette helped me to solve it! Great and fast service! Thanks a lot!

Andrew McGibbon

United States

Emily and all the technical support folks were a tremendous help in getting my template fine-tuned and ready to go. They are truly generous with their support.




I worked with Erica and she provided me with excellent support! I'm very happy of your support! Thanks!

Peter Crimmings


Outstanding Company and Employees. Cannot recommend highly enough from initial advise and research on templates through to Customer Support and Technical Support. I had occasion to need Technical Support and Judy was so patient and helpful and resolved my query in super fast time, I was so impressed with her and TemplateMonster!

Geneve Rubaine

United States

I loved it, the support was great, I love TemplateMonster.




I love the customer service from this company, always find the solution for my problems. Thanks!




The support was perfect. Many thanks to Erica Saunders and TemplateMonster!



I am really inspired by your LIVE CHAT Support. After buying a theme, I had some issues. All the technicalities were generously addressed by Marry. Her support was awesome.



United States

The best thing about TemplateMonster, in addition to cool templates, is its Technical Support. Their technical staff (shout out to Sarah!) is very knowledgeable and patient. They walk you through the things that you want to fix/change and in some occasions they'll do it for you (specially with more complex coding). All in all the best website templates out there.



United States

Great Service, they assisted me very quickly and it works great!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.