TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Wadih Saghieh


I was frustrated about some coding I needed to do to make the site look like I wanted. I contacted support and I knew it would take some time to understand how to do what I wanted to do. I am a newbie so I was expecting to give support a hard time. They were patient, efficient, quick, and above all they did not give up on me when I was almost giving up myself. They kept telling me what to do step by step until I understood everything clearly. This is what makes the difference. Everyday is Xmas with TemplateMonster! thanks!

Matteo Capecchi


I think that TemplateMonster is one of the best services in the world. Templates are very beautiful and assistance is simply perfect. I recommend it to all that want to build professional websites. Thanks.

Lee Greene

United States

The template was very well done - well laid out, nice colors, etc. and was very easy to work with, enabling us to create a site that the site owner and the site visitors all universally like and praise. When we needed to make a few advanced tweaks, the technical support was not only very helpful, but really knew their stuff, and were able to resolve all our issues easily and satisfactorily. Many thanks and much admiration for Sarah, Kate and Vanessa who each provided super technical support and succeeded in resolving issues which we weren't able to solve on our own. I would definitely use their templates when creating sites in the future and highly recommend them to anyone else looking for a template to create a website.


Aman Bhalla


Sarah is a star, she helped me with all the issues I had. Lovely customer service etiquette.



United States

I am really uncomfortable with working in code but Vanessa calmly helped me customize my template. She understood my problem and found a solution in just a few minutes. Great support. Thanks!


United Kingdom

Today I got Emily. My client has asked for some major changes to this responsive template I bought. She was so patient and an absolute authority on the difficult questions I was putting to her. She's saved hours of my time. I'm sooooo impressed.



I feel very happy to get this theme, I have been waited for fine a suitable templates as I desire for my site. This is the best theme among thousands of premium themes for WordPress.




Templatemonster support is the best. Hands down.



United States

I just ended a marathon chat session with an expert TemplateMonster team of Steven, Andre, Lana & Olivia. They were the best I have experienced. They answered a ton of questions, gave me pages and pages of reference material, fixed a bunch of problems with my configuration. Every one of them were Courteous, Professional, PATIENT, very knowledgeable and well versed in all areas I questioned them. I have had a few tickets in also and they too were handled in a professional manner. You have a great team. I will spread the word, and do more business here. Way to go! Steven, Andre, Lana & Olivia are the best!



United States

Vanessa was great! She helped me solve some issues I was having with my WordPress template. She was fast, patient and very nice. I am new to editing web templates and she made it easy for me with her simple instructions. I am glad I chose TemplateMonster and the technical support given makes me confident that I made the right choice!!! Thanks


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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