TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Dennis Asche

Brazil

TemplateMonster services are excellent. All my interactions have been great: expedient response time, thorough knowledge of the products and willingness to help. Thank you Olivia for your time today, helping to get today's improvements to the site off to a great start!

jiujitsulifestyleinc.com

Lucia

Italy

Olivia helped me in few time. She was patient and courteous. Excellent support. Thank you very much indeed.

Wells

Nigeria

I always patronize TemplateMonster for all my themes primarily because of the awesome after sales support they provide. Special thanks to Olivia for her brilliance in resolving all my technical issues.

Pedro Sabino

United States

Mary was very effective in providing fast solutions to my technical support needs.

psrmultimedia.com

Vivien

Switzerland

Hanna is a great supporter. She is very patient and is able to find solutions even for complicated questions. She is always a great help for the issues i have with building my website. Thanks Hanna.

Cheng Wen

Germany

Vanessa helped me very much. That was the best support I ever get. Please stay tuned and thanks for your time.

www.sushi-seaside.de

Aaron

United States

Vanessa is amazing and a huge asset to TemplateMonster. There support team saved my business!!!

virtualsalesfunnel.com/

Hussain Ali

United Arab Emirates

I really love TemplateMonster and I love the Support Team especially Amina, she was so patient and provided quick solutions, thank you Amina :)

mkq.ae

Alain Bonin

France

Ammy is very professional assistant. She resolved my problems in 1 minute!!! TemplateMonster you must be proud to have Ammy in your support team. How can I send roses to Ammy for the job she did for me? Take a good care!!!

Darren

United Kingdom

Judy was absolutely fantastic. Advised me that my theme was not supported by an upgrade I installed, but fixed the problem in seconds! It would have taken me hours to find a tutorial to fix a simple line of text.

www.xcelplus.co.uk

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.