TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Lurii

Ukraine

The greatest service I've ever seen! Very helpful! Thanks to Vincent from support team!

Oguz Sanli

Netherlands

Great templates, very easy to use and great after sales support! They make it very easy to build your own website even if you don't have the knowledge to do so.

qontinuaccounting.nl

Rami Atlan

Israel

The service I got from Mary was very professional and kind. Thank you very much.

Marea Michele

United States

AWESOME! Great templates, but more importantly great customer service and technical support! I've had some great techs help me over the last couple of years and Olivia and Julia stick out among them. Great girls!

www.giftitcakes.com

Anita Carbone

Australia

I've always been happy with the templates and after sales support from TemplateMonster but today it exceeded my expectations. As always the site going live hinged on one annoying issue and I was able to resolve it with advice from a live chat in literally 5 minutes. So happy with the service!

Julia

United States

Julia gave me very clear and concise answers to my questions. I felt more confident in the process because of her. I am now happy with my template and the website. Thank you.

www.cmcdinteriors.com

Tracy Paul

United States

Judy was fantastic. I had a problem with loading the SQL dump file - turns out the prefix wasn't correct. She went through and fixed it for me. It was done quickly and efficiently. I am so happy with her patience and willingness to help me out. 5 stars for Judy!

Dave

Australia

Great service! Great support, always available. Thanks TemplateMonster and thank you Mary :)

Zak

United States

Absolutely outstanding! I purchased this template more than a year ago and finally got around to implementing it. As a new WordPress user I was completely unfamiliar with the system. When I stumbled, technical support was there to pick me up, even at 3:30 in the morning! Together we even discovered a few glitches in the code that were beyond my ability to correct. Yet again, technjical support was there to save the day. These templates are CHEAP when you consider the level of support that comes with!

Lisa

United States

Erica was very helpful, and extremely patient with me as I looked for the information she needed to take care of my problem. Rather than dragging things out, she was quick to bump it up a level based on what she found. Great support! Thanks Erica!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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  3. Make sure you have your testimonial in a single file.