TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Gergana Tzoncheva

Bulgaria

Amazing support from Margarett. She was so patient and helpful!

Vishakha

India

TemplateMonster live chat is very useful and Margaret was very helpful and answered my queries very quickly. Saved my time. Thanks a lot!

Giampiero Padovani

Spain

I had a wonderful support, helped me resolve all my installation issues with speed and professionalism. I am very satisfied. The operator that I chatted with is named Kate. Congratulations to you and your company.

Nabil

Lebanon

All the support team are very cute and very clever, and I'm very glad that I'm working with them. Pass my regards to all of them.

Bob Woolbert

United States

Oliver was exceptionally helpful in "rehosting" our website. Very responsive, cordial, and professional. I will definitely use these folks again! Thank you!

Laurence Wingo

United States

Margarett was very helpful in helping me fix the mod_rewrite problem with my template installation. It really stomped me! I told her I wish the rating system had 7 stars because she deserved that kind of feedback for her assistance.

Sean White

Australia

A big thank you to Stacy, I enquired with a few questions as i required assistance for working on PrestaShop and my template, Stacy solved every problem and was absolutely fantastic! We stayed in communication for around 3 hours, with every minute she was helping me step by step to solve the issues at hand. She was very patient and I never felt as if she didn't want to help. Stacy has a personal motive to want to help the customer and this is easily seen by her great customer service and positive attitude. A very big thank you to Stacy and the TemplateMonster team.

BGSystems.com.au

Mike Niday

United States

You guys just continue to impress! Judy helped me to fix a color problem and now my web page is perfect!

John

United States

Ammy was a great help trouble shooting my ability to log into my WordPress site. She fixed it and saved the day. Thanks for the much needed help. Superb service!

www.funfoodtools.com

Cristian

Italy

Thanks to Judy. Perfect service, helped me solve problems resizing the template on iPhone. Really gentle and effective intervention. Thank you for your help and sorry for English :-)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.