TemplateMonster Customers Testimonials

"Their templates are so good - I won’t use anybody else."
"They're quick, easy and affordable!"
"By buying a template I can have a website up in as little as a day!"
"There's a great customer service, available 24 hours a day."
"Template-help.com representatives have been super helpful!"

Welson

United States

I was having a little trouble uploading my template and I used the customer support live chat and Judy Waters helped me along the way. The most amazing service I could ask for I was so irritated all day having an issue with the template they solved all my issues. GREAT CUSTOMER SERVICE!

www.4010photo.com

Mr. Lo

Malaysia

Judy has been very patient and fast in responding to my request of customization on the template, and the solution is always accompanying with guides from TemplateMonster and Prestashop forum. Awesome service and knowledge. Thank you, Judy, for your support.

R Chiz

United States

This template was a little bit confusing to install - but Judy spent over 25 minutes trying to figure out what the issue was and helped me set it correctly! TemplateMonster's Customer Support is consistently the best.

Christian

Denmark

TemplateMonster's service is excellent. Judy helped me with pleasure to change something important on my Joomla site I purchased here. Judy showed her skills and guided me all through. Thanks a lot, I will definitely come again. THANKS :-)

Sebastian

United Kingdom

Amazing customer service! Really wonderful. Ammy was very helpful operator. Keep up a good work.

www.sportsway.org

Mario

United States

Judy was incredible help. We set up/fixed new database on my server and I was guided step by step with installation (actually she did the job by herself). GREAT SERVICE!!! GREAT HELP! thanks a lot.

Darren

Canada

I have recently needed a support with my issue (my fault) and the on-line chat operator was great. Olivia helped me with the issue and I had everything corrected within minutes. Again, thanks Olivia! Highly recommend this company and their products. Darren

Tiffany Brown

United States

I am so new to this process and asked many "newbie" question to operator "Olivia". She provided extremely timely and appropriate responses and make me feel good about my purchase tonight. I would recommend this service to anyone interested!

Rob

United States

Amazing customer service. Judy was really helpful. I would definitely recommend TemplateMonster to my fellow developers.

Milou

Netherlands

Great customer service! Mary helped me very well to fix some problems with my WordPress website in a short time. Thanks again :).

www.hart4all.nl

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Editorial Tips

Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
Suggested testimonial structure is as follows:
- Tell your name, your country of location and a website URL (last one is optional)
- Tell about how positive your experience of working with TemplateMonster was
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Technical Tips

It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
- Video: 640x480 video resolution minimum, 24 fps minimum
- Sound: 128 Kbps, 44,1 KHz, mono sound allowed
- Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.

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