TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Mary, Olivia and the team was very helpful in helping me sort out the customization on this code every time. I have to say the customer help is amazing and worth it especially in this day and age where customer service is lacking. If you seriously need help they will help you and stay until you get it sorted. Priceless services and themes.


United States

I will never go to another company for anything else ever again. TemplateMonster embodies the definition of sheer excellence and they are more like a partner. Vanessa is the best customer service girl of all times! I wish all companies do business like TemplateMonster..




Amazing service. A++++++++++++ There have been so many people that helped me and they've been nothing but patient and understanding. Elina, Vanessa and Hanna are just the few I can name out. But thank you to you and your whole team for helping with the success of my website!


United States

Fantastic support when I needed help with the theme that I had purchased. I am very impressed and hope our relationship continues as it has started. Thanks!


Marie Nadal

Hong Kong

Thanks for Olivia's great support - very nice and helpful.



Vanessa is super nice. She helped me a lot and she's very patient. She is very kind and helpful. It's so nice because she makes others to know about technical things. She is like a teacher. I am very very impressed.



United States

As a WEB developer and business owner I can say that, Mary was able to provide me with some of the quickest and most professional assistance I've ever experienced with on-line support chat. You should give Mary a promotion.


United States

I have been helped endless times! Even though I'm quite good with developing websites, thenical support is super helpful. Erica and Emily -- you two are awesome! You're the true definition of great customer service. Very patient and results-oriented. Keep up the good work guys!


Catherine Lee

United States

Excellent support service from Hanna! She was quick and obviously an expert.



United States

I have been looking high and low for decent customer service when buying Magento themes and nobody comes close to TemplateMonster. 24/7 support is excellent. I think this is the ONLY service on-line where I don't have to wait at all. Liz and Harry are the bomb. They've spent hours with me on Live Chat in helping with purchasing and with setting up my site. Always trying to do their best to help me. I definitely recommend TemplateMonster to anyone!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
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    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
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