TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Alvaro

Spain

Thanks a million. The technical support is amazing: quick, nice, effective and helpful. Strongly recommendable! Great work done by Emily!

Dennis Dickey

United States

I purchased a template from TemplateMonster and I love the template. Easy process. I did however have an issue with installation which I purchased separately, but I got a technical support person on live chat and it was amazing that this person took so much time to help with my problems. Now thanks to Amina all is good. Now I can get busy designing my new site. Thanks Amina for the help. Your were awesome!

Brian Welsh

United Kingdom

Margarett is just amazing. Always patient, incredibly knowledgeable and warm! She is a code Angel!! Great support.

www.accidentclaimsguidance.co.uk

Andrew Atter

United Kingdom

Margarett gave spot on immediate answers to a whole range of questions that would have taken me 2 days to do myself. Brilliant support!

pivotalmoments.biz

Thao

Australia

Great after sales support, cannot rave enough thanks to Lana and Margarett in support team for your prompt and accurate direction.

Gianni Floc

Italy

You are the best! Really good! Thanks Judy, I solved my problems!

Cristian

Spain

Its the better technical service I´ve ever met. 24/7 chat with polite and resolutive people. The best. For example, Mary helps me a lot. Thanks Mary and thanks you all!

Ajiboye Adedeji

Nigeria

I really love the customer service delivered by Amina. Thumbs up to her.

fanhouseng.com

Veli Kurt

Turkey

Amina was a great problem solver. First I felt that I lost my all work, but she saved my life. I am very very appreciate you Amina :) Kisses to Great Worker :)

www.bybez.com

Clinton Bailey

Australia

Olivia is always quick to help me with my requests, polite and to the point. As a business owner that continually uses TemplateMonster's great products I am continually impressed with the highest quality service of the support team. I will continue to use TemplateMonster as my No. 1 and only preferred template company because of the impeccable support staff such as Olivia and others. Thank you for your brilliant support time and time again giving me the confidence to use your products for years to come. Clinton Bailey

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
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