TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jason

United States

Judy was my support person this evening and she was lighting fast with her help, I had literally spent two day's trying to figure out how to make something go away in my theme and Judy told me what exact line and what to change it to in less than a minute, OUTSTANDING support!

Cristian Catea

Romania

Thanks Stacy for helping me to resolve some indexing problems. Great support! Stacy is great. She was fast, patient and very nice. The same goes for Olivia.

www.ratelaproprietar.ro

Tanner Smith

United States

There are many great templates available for purchase, many of them from TemplateMonster. What truly sets TemplateMonster apart from the rest is their support. They go above and beyond in every way. Every interaction I've ever had has been wonderful, including the experience I just had with Judy in a chat at 1:30am CST. I will never buy themes anywhere else.

www.networkitects.com

Kim Burke

China

Great support from Vanessa in installing my template as I had missed a step. She was very patient for a beginner like me and directed me to solve my problem with very clear directions. Service was extremely prompt. Cheers.

soteriahse.com

Jo-Ann Patterson

Canada

I purchase templates for many different types of sites. I only purchase them from TemplateMonster because the support is excellent. I always get a friendly agent who is happy to help. Charlotte has assisted me many times on different projects and once again her performance and support was outstanding. Very friendly, always a please to talk to.

www.totaleworks.net

Nello

Korea, South

I was having issues with a WordPress theme that I had purchased and spent a few hours with Emily. She was extremely patient and knowledgeable. Thank you Emily for taking the time to walk me through and helping me get this site exactly how I wanted it. Great support! Very happy!

www.golvie.com

Alex

Romania

Best services ever. I was talking to Margaret today for some technical help. Hat off, the best technical service I could get. The templates are awesome, support is extraordinary. Don`t be afraid to purchase because is one of the best investments you will do. Kind regards, Alex P.S., thanks again Margaret

www.costalex-construct.ro

Jorge Flores

Mexico

Great, great, great! Even at late night they are allays cool. Judy helped me a lot and she did a great job!

www.orioncontrols.com

Marcela

United States

Really great technical support service. Vanessa was very kind and helpful! I am very thankful and I will buy other templates on this site because of the great support.

Adams

United Kingdom

Excellent service. I have used on-line support on a number of occasions now and the level of service is brilliant. Just been helped by Vanessa (not for the first time) who was great as usual. Problem sorted within 10-15 minutes. Thanks Vanessa. Always a pleasure. Thank you TemplateMonster, definitely made the right choice buying my theme from you.

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
Your avatar or a company logo:
 
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
or
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.