TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Olivia helped me out great again today, thanks for the great support, the website is up and running!


Reza Mohammed


Hanna from the 24/7 support chat is so remarkable, patient, resourceful. She has fixed what other technicans could not fix. She was so professional dealing with a stressful customer like me. She deserves so much appreciation and the focus she has is outstanding. Great work. She has made me fall in love with TemplateMonster again, just for pure sheer service I received from her. Hanna you rock girl :) Regards, Reza

Maria Bander


I spoke to Jeff. He provided an absolutely great service and helped me a lot. I'm amazed. I purchased some templates from TemplateMonster and every single site is working properly. And once again: Thank you Jeff.


United Arab Emirates

I spoke with Sarah, she is very helpful. She helped me to solve everything. She is excellent . Thank you TemplateMonster.com for giving me the support of Sarah. Thank you very much Sarah.



Got my problem solved quickly. Excellent service. Thanks you Ryan!


Saudi Arabia

They have a good themes. They will support you till you see that your theme is working as you wish. Special and very big thanks to Elina for the good customer service that she provided. I wish a good luck for her and all of you. Regards.


United States

I think this is my third template from TemplateMonster. I will not go anywhere else. The support is the best I have ever come across. Thank you Vicki, you were so professional and knowledgeable. You saved me so much time!



Spoke with Emily and she was really patient and friendly. Fixed all my problems for me and was attended to in seconds. Amazing support all around.


United States

Customer service is awesome!!! Sarah helped me out so much! Thank you again Sarah!


United States

Hands down they are the best when it comes to technical support with their template themes. I have been purchasing my themes from TemplateMonster for over ten years now. In the past I tried other companies, but only to regret it because of poor support or expensive support to fix issues with their themes. Therefore, over the years I have replaced all personal and client themes with only TemplateMonster themes. Moreover, their support technicians are very kind and polite.


Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
Your avatar or a company logo:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.