{"id":2079,"date":"2010-11-15T10:25:00","date_gmt":"2010-11-15T10:25:00","guid":{"rendered":"http:\/\/mts-help.nick.php.dev\/Billing_questions\/problems_with_download\/article13.html"},"modified":"2018-06-06T03:55:57","modified_gmt":"2018-06-06T07:55:57","slug":"lost-files-how-can-redownload","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/lost-files-how-can-redownload.html","title":{"rendered":"Lost files &#8211; how can I redownload?"},"content":{"rendered":"<span class=\"question\">Q:<\/span> <span class=\"question_text\">My computer has crashed and I have lost my templates! Is there any way I can re-download?<\/span> <br \/> <br \/> <span class=\"answer\">A:<\/span> <span class=\"answer_text\">Please contact our Friendly Support Team and provide your purchase info (one of the following: your email address, transaction ID, merchant system order number, or name of the cardholder): <br \/> <br \/> Live Chat: <a href=\"http:\/\/chat.template-help.com\/\" class=\"link3\">http:\/\/chat.template-help.com\/<\/a> <br \/> HelpDesk: <a href=\"http:\/\/esupport.template-help.com\" class=\"link3\">http:\/\/esupport.template-help.com<\/a> <br \/> Phone: <span class=\"phone_number\">1-518-312-4147<\/span>, <span class=\"phone_number\">1-518-320-8715<\/span><\/span>","protected":false},"excerpt":{"rendered":"<p>Q: My computer has crashed and I have lost my templates! Is there any way I can re-download? A: Please contact our Friendly Support Team and provide your purchase info (one of the following: your email address, transaction ID, merchant system order number, or name of the cardholder): Live Chat: http:\/\/chat.template-help.com\/ HelpDesk: http:\/\/esupport.template-help.com Phone: 1-518-312-4147, [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1004],"tags":[609,1200,1201],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/2079"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=2079"}],"version-history":[{"count":2,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/2079\/revisions"}],"predecessor-version":[{"id":84845,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/2079\/revisions\/84845"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=2079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=2079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=2079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}