{"id":21520,"date":"2014-02-02T06:17:00","date_gmt":"2014-02-02T11:17:00","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=21520"},"modified":"2017-02-22T03:56:58","modified_gmt":"2017-02-22T08:56:58","slug":"prestashop-troubleshooter-no-carrier-available-to-delivery-error","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/prestashop-troubleshooter-no-carrier-available-to-delivery-error.html","title":{"rendered":"PrestaShop 1.5.x Troubleshooter. &#8220;No Carrier Available To Delivery&#8221; error"},"content":{"rendered":"<p><\/p>\r\n<p>This tutorial is going to show you how to fix <strong>&ldquo;No Carrier Available To Delivery&rdquo; <\/strong> error on your PrestaShop 1.5 site when ordering products.<\/p>\r\n<p>\u00a0<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=B33Epo-ypC0?width=1280&amp;height=720\" rel=\"prettyPhoto\">PrestaShop 1.5.x Troubleshooter. &#8220;No Carrier Available To Delivery&#8221; error<\/a><\/p>\r\n<p class=\"info-box\">This message is displayed when there are no carriers assigned to a zone in which your selected country lies.<\/p>\r\n<p>For instance, you&rsquo;d like to add a European country to the <strong>&ldquo;Country&rdquo;<\/strong> drop-down box  of the checkout page. You are going to log into your PrestaShop admin panel and  go to the <strong>Localization -&gt; Countries<\/strong> menu. Find the country in the list and click the &ldquo;cross&rdquo; sign next to it to  enable it. <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_1.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_1-300x152.jpg\" alt=\"prestashop15_no_carrier_available_to_delivery_error_fixing_1\" width=\"300\" height=\"152\" class=\"aligncenter size-medium wp-image-32780\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_1-300x152.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_1-150x76.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_1.jpg 1013w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Now, if you go ahead and select this country in  the drop-box on the checkout page, you might get this error:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_2.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_2-300x278.jpg\" alt=\"prestashop15_no_carrier_available_to_delivery_error_fixing_2\" width=\"300\" height=\"278\" class=\"aligncenter size-medium wp-image-32781\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_2-300x278.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_2-150x139.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_2.jpg 521w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>To fix it, please, follow the  steps below:<\/p>\r\n<ol>\r\n<li>\r\n<p>Make  sure the zone this country belongs to is active. In your PrestaShop admin  panel\u00a0 go to the <strong>Localization-&gt; Zones \u00a0<\/strong>menu.  Enable the <strong>Zones <\/strong>you want to sell your products to by clicking on them under the <strong>Enabled<\/strong> column.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_3.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_3-300x129.jpg\" alt=\"prestashop15_no_carrier_available_to_delivery_error_fixing_3\" width=\"300\" height=\"129\" class=\"aligncenter size-medium wp-image-32782\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_3-300x129.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_3-150x64.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_3.jpg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p>Now you need to configure the\u00a0 carriers section. Go to the <strong>Shipping -&gt; Carriers<\/strong> menu. Select the carrier that you want to edit.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4-300x89.jpg\" alt=\"prestashop15_no_carrier_available_to_delivery_error_fixing_4\" width=\"300\" height=\"89\" class=\"aligncenter size-medium wp-image-32783\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4-300x89.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4-150x44.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4-1024x306.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_4.jpg 1027w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p>Click on\u00a0<strong>2.Shipping locations and costs <\/strong>and check the correct  zones you want to send products related to the carrier selected before. For example, if under <strong>Localization -&gt; Countries<\/strong> you enabled a European country,  select <strong>&quot;Europe&quot; <\/strong>in the zones section. Click <strong>Finish<\/strong>.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_5.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_5-300x179.jpg\" alt=\"prestashop15_no_carrier_available_to_delivery_error_fixing_5\" width=\"300\" height=\"179\" class=\"aligncenter size-medium wp-image-32784\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_5-300x179.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_5-150x89.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2012\/07\/prestashop15_no_carrier_available_to_delivery_error_fixing_5.jpg 1013w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p>Now your customers can select the correct shipping method in their order.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=B33Epo-ypC0?width=1280&amp;height=720\" rel=\"prettyPhoto\">PrestaShop 1.5.x Troubleshooter. &#8220;No Carrier Available To Delivery&#8221; error<\/a><\/p>\r\n<p><\/p>\r\n<p><\/p>\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>This tutorial will show you how to resolve &#8220;No Carrier Available To Delivery&#8221; error.<\/p>\n","protected":false},"author":30,"featured_media":21525,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[732],"tags":[2564,1488,1324,974,691,552],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/21520"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=21520"}],"version-history":[{"count":0,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/21520\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/21525"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=21520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=21520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=21520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}