{"id":36644,"date":"2015-07-19T09:41:15","date_gmt":"2015-07-19T13:41:15","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=36644"},"modified":"2016-02-22T08:38:34","modified_gmt":"2016-02-22T13:38:34","slug":"wordpress-troubleshooter-missing-images-after-installation","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/wordpress-troubleshooter-missing-images-after-installation.html","title":{"rendered":"WordPress Troubleshooter. Missing images after installation"},"content":{"rendered":"<p><\/p>\r\n<p>Our support team is glad to present a WordPress Troubleshooter on site images missing after installation that shows how to deal with this issue.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=a2b_KzYviCA?width=1280&amp;height=720\" rel=\"prettyPhoto\">WordPress Troubleshooter. Missing images after installation<\/a><\/p>\r\n<p>If you have installed your site and it looks like on the screenshot below: <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_1.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_1-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_1\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36645\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_1-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_1-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_1.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>please follow these steps:<\/p>\r\n<ol>\r\n<li>\r\n<p><strong> Check permissions<\/strong> on your files and folders. All files should be set to 644 and all folders to 755. This can be done via FTP or with your hosting Cpanel Filemanager tool:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_2.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_2-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_2\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36646\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_2-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_2-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_2.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p> Click <a href=\"\/help\/how-to-manage-filesfolders-permissions-with-total-commander-filezilla-and-cpanel-webhost-manager-whm.html\" target=\"_blank\"> here <\/a>   to see a detailed tutorial on changing permissions. You may also contact your hosting provider and ask them to do this for you.<\/p>\r\n<\/li>\r\n<li> Check if you have proper libraries installed on server, usually it is <strong> GD library. <\/strong> In order to check this, you should\r\n<ul>\r\n<li>\r\n<p> Download <strong> info.php<\/strong> file  <a href=\"\/help\/files\/misc\/info.zip\" target=\"_blank\" download> here<\/a>.<\/p>\r\n<\/li>\r\n<li>\r\n<p> Upload it to the root of your wordpress installation directory (via FTP or hosting Filemanager). <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_3.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_3-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_3\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36647\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_3-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_3-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_3.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p> In your browser address bar type in your website URL with \/info.php at the end. Like <strong> http:\/\/www.example.com\/info.php<\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p> Check if GD library is installed.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_4.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_4-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_4\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36648\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_4-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_4-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_4.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Please contact your hosting provider in case it is missing on server and ask them to install it for you.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>\r\n<p> If GD library is installed, update <strong>Auqua Resizer<\/strong> script at your site. You can use the following steps to do this:<\/p>\r\n<ul>\r\n<li>\r\n<p> <a href=\"https:\/\/github.com\/syamilmj\/Aqua-Resizer\" target=\"_blank\">Download<\/a> Aqua Resizer (<strong> aq_resizer.php <\/strong> file) from GitHub.<\/p>\r\n<\/li>\r\n<li>\r\n<p> Upload this file to the <strong>wp-content\/themes\/theme#####\/includes<\/strong> directory on server.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_5.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_5-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_5\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36649\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_5-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_5-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_5.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p>Refresh your site to see the changes applied.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>\r\n<p> If all steps are performed, but images do not appear, please re-import site sample data:.<\/p>\r\n<p class=\"attention\">ATTENTION: Importing the SQL file to your database will overwrite your existing content and website settings. DO NOT import the SQL file if you want to keep the existing content.<\/p>\r\n<ol>\r\n<li>\r\n<p> Open the theme#####.sql file that is located in <strong>theme\/manual install<\/strong> folder with any text editor and replace all instances of &#8220;your_website_url_here&#8221; to your website URL in the entire document using Find and Replace tool (usually Ctrl+H hot key). <strong> E.g.: http:\/\/www.mywebsite.com <\/strong>Please make sure that you do not have the forward slash &#8220;\/&#8221; sign at the end of the address. Save and close the file<\/p>\r\n<\/li>\r\n<li>\r\n<p> Import it to your database via PHP My Admin tool on your hosting place: click on your database name on the left side and then on <strong>Import<\/strong> button at the top.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_6.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_6-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_6\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36650\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_6-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_6-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_6.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p> Choose your SQL file that was previously edited and click  <strong> GO <\/strong> button at the bottom.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_7.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_7-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_7\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36651\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_7-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_7-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_7.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p> Refresh your site, go to Dashboard and click <strong>Update Database<\/strong> button. After that click <strong>Continue<\/strong>.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_8.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_8-300x160.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_8\" width=\"300\" height=\"160\" class=\"aligncenter size-medium wp-image-36652\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_8-300x160.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_8-150x80.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_8.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<li>\r\n<p> Check your site front page. It should look properly now.<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_9.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_9-300x200.png\" alt=\"Wordpress_Troubleshooter.Missing_images_after_the_installation_9\" width=\"300\" height=\"200\" class=\"aligncenter size-medium wp-image-36653\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_9-300x200.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_9-150x100.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2014\/09\/Wordpress_Troubleshooter.Missing_images_after_the_installation_9.png 996w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n<p>Thank you for reading this guide. Now you know how to fix the missing images issue. Also, feel free to check detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=a2b_KzYviCA?width=1280&amp;height=720\" rel=\"prettyPhoto\">WordPress Troubleshooter. Missing images after installation<\/a><\/p>\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Our support team is glad to present a Wordpress Troubleshooter on site images missing after installation that shows how to deal with this issue.<\/p>\n","protected":false},"author":59,"featured_media":40414,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[728],"tags":[494,777,2405],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/36644"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=36644"}],"version-history":[{"count":0,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/36644\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/40414"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=36644"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=36644"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=36644"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}