{"id":42212,"date":"2015-01-27T03:12:43","date_gmt":"2015-01-27T08:12:43","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=42212"},"modified":"2016-02-22T06:20:13","modified_gmt":"2016-02-22T11:20:13","slug":"magento-how-to-deal-with-access-denied-issue-in-admin-panel","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/magento-how-to-deal-with-access-denied-issue-in-admin-panel.html","title":{"rendered":"Magento. How to deal with &#8220;Access Denied&#8221; issue in admin panel"},"content":{"rendered":"<p>\r\n<p>Our Support team is ready to present a new tutorial that will show you how to deal with Access Denied issue in Magento admin panel.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=qvbOHPF25-g?width=1280&amp;height=720\" rel=\"prettyPhoto\">Magento. How to deal with &#8220;Access Denied&#8221; admin panel<\/a><\/p>\r\n<p>The error might appear after creating a new user and assigning a wrong role to it:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_1.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_1-300x175.png\" alt=\"magento_how_to_eal_with_access_denied_1\" width=\"300\" height=\"175\" class=\"aligncenter size-medium wp-image-42213\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_1-300x175.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_1-150x87.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_1.png 650w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Try to log out of your admin panel and log in again. In case this does not solve the problem, there are 2 ways of resolving the issue:<\/p>\r\n<ol>\r\n<li>\r\n<p>Log out, log in with the other user login information. <\/p>\r\n<\/li>\r\n<li>\r\n<p>You will need to change the first user role. Navigate to <strong>System > Permissions > Users<\/strong>. Open the first user and change the user role:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_2.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_2-300x144.png\" alt=\"magento_how_to_eal_with_access_denied_2\" width=\"300\" height=\"144\" class=\"aligncenter size-medium wp-image-42214\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_2-300x144.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_2-150x72.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_2.png 784w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<\/ol>\r\n<p>Alternatively, you can reset the admin privileges:<\/p>\r\n<ol>\r\n<li>\r\n<p>This can be done through the Magento admin area <strong>System > Permissions > Roles <\/strong>. Select the Role.  <\/p>\r\n<\/li>\r\n<li>\r\n<p>Click on the <strong>Role Resources<\/strong> option from the left menu and make sure that Resource Access is set to All:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_3.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_3-300x222.png\" alt=\"magento_how_to_eal_with_access_denied_3\" width=\"300\" height=\"222\" class=\"aligncenter size-medium wp-image-42215\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_3-300x222.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_3-150x111.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/01\/magento_how_to_eal_with_access_denied_3.png 941w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Click on the Save Role button and the privileges will be reset.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=qvbOHPF25-g?width=1280&amp;height=720\" rel=\"prettyPhoto\">Magento. How to deal with &#8220;Access Denied&#8221; admin panel<\/a><br \/>\r\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Our Support team is ready to present a new tutorial that will show you how to deal with Access Denied issue in Magento admin panel.<\/p>\n","protected":false},"author":77,"featured_media":43323,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[729],"tags":[669,1265,691,2407],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/42212"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=42212"}],"version-history":[{"count":0,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/42212\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/43323"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=42212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=42212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=42212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}