{"id":51395,"date":"2015-08-06T03:22:03","date_gmt":"2015-08-06T07:22:03","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=51395"},"modified":"2016-03-16T06:02:33","modified_gmt":"2016-03-16T10:02:33","slug":"prestashop-1-6-x-troubleshooter-facebook-block-not-showing-content","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/prestashop-1-6-x-troubleshooter-facebook-block-not-showing-content.html","title":{"rendered":"PrestaShop 1.6.x Troubleshooter. Facebook block not showing content"},"content":{"rendered":"<p>\r\n<p>This tutorial shows how to fix the <strong>&#8216;Facebook block not showing content&#8217;<\/strong> issue in PrestaShop 1.6.x.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=3x6elnr6sSY?width=1280&amp;height=720\" rel=\"prettyPhoto\">PrestaShop 1.6.x Troubleshooter. Facebook block not showing content<\/a><\/p>\r\n<p><strong>Step 1. Make sure the Facebook Block Module is enabled and configured properly:<\/strong> <\/p>\r\n<ol>\r\n<li>\r\n<p>Log into your <strong>Prestashop admin<\/strong> panel using your login credentials.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Navigate to <strong>Modules &#8211; Modules<\/strong>, locate the <strong>Facebook Block Module<\/strong> and click <strong>&#8216;Configure&#8217;<\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>You have to make sure this facebook <strong>content is displayed<\/strong>:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01-300x125.jpg\" alt=\"PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01\" width=\"300\" height=\"125\" class=\"aligncenter size-medium wp-image-51396\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01-300x125.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01-150x63.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01-1024x428.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_01.jpg 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>If the content is not there, please make sure your Facebook account link is correct and <strong>reinstall or reset the module<\/strong> in Modules- Modules &#8211; Facebook Block Module &#8211; Reset\/Reinstall.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p><strong>Step 2. Update the code in &#8216;blockfacebook.tpl&#8217; file<\/strong>.<\/p>\r\n<ol>\r\n<li>\r\n<p><strong>Connect to FTP<\/strong> using the Filezilla, the file Manager in your Hosting Cpanel or any FTP software.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Go to <strong>themes &#8211; theme****<\/strong> (where **** stands for your theme number) &#8211; <strong>modules &#8211; blockfacebook &#8211; &#8216;blockfacebook.tpl&#8217; file<\/strong>. Open the file with <strong>Adobe Dreamweaver&#8217;<\/strong> or any html\/php software you prefer.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Select the following piece of code:<\/strong><\/p>\r\n<pre class=\"brush:php\">&lt;h4 &gt;{l s='Follow us on facebook' mod='blockfacebook'}&lt;\/h4&gt;\r\n&lt;div class=&quot;facebook-fanbox&quot;&gt;\r\n&lt;div class=&quot;fb-like-box&quot; data-href=&quot;http:\/\/www.facebook.com\/{$facebookurl|escape:'html':'UTF-8'}\u201d data-colorscheme=&quot;light&quot; data-show-faces=&quot;true&quot; data-header=&quot;false&quot; data-stream=&quot;false&quot; data-show-border=&quot;false&quot; data-height='200'&gt;\r\n&lt;\/div&gt;\r\n&lt;\/div&gt;<\/pre>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02-300x87.jpg\" alt=\"PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02\" width=\"300\" height=\"87\" class=\"aligncenter size-medium wp-image-51397\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02-300x87.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02-150x44.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02-1024x298.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_02.jpg 1027w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>And <strong>replace it with<\/strong>:<\/p>\r\n<pre class=\"brush:php\">&lt;div class=&quot;facebook_block_inset&quot;&gt;\r\n&lt;h4 &gt;{l s='Follow us on facebook' mod='blockfacebook'}&lt;\/h4&gt;\r\n&lt;div class=&quot;facebook-fanbox&quot;&gt;\r\n&lt;div class=&quot;fb-like-box&quot; data-href=&quot;{$facebookurl|escape:'html':'UTF-8'}&quot; data-height=&quot;188&quot; data-colorscheme=&quot;light&quot; data-show-faces=&quot;true&quot; data-header=&quot;false&quot; data-stream=&quot;false&quot; data-show-border=&quot;false&quot; connections=&quot;5&quot;&gt;\r\n&lt;\/div&gt;\r\n&lt;\/div&gt;\r\n&lt;\/div&gt;<\/pre>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03-300x90.jpg\" alt=\"PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03\" width=\"300\" height=\"90\" class=\"aligncenter size-medium wp-image-51398\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03-300x90.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03-150x45.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03-1024x308.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_03.jpg 1045w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>With that done click <strong>&#8216;File&#8217; -> &#8216;Save&#8217;<\/strong> in Adobe Dreamweaver.<\/p>\r\n<\/li>\r\n<li>\r\n<p>If you check the site after all these modifications, you will find the Facebook Module working: <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04-300x148.jpg\" alt=\"PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04\" width=\"300\" height=\"148\" class=\"aligncenter size-medium wp-image-51399\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04-300x148.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04-150x74.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04-1024x506.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/PrestaShop-1.6.x-Troubleshooter.-Facebook-block-not-showing-content_04.jpg 1104w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<\/ol>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=3x6elnr6sSY?width=1280&amp;height=720\" rel=\"prettyPhoto\">PrestaShop 1.6.x Troubleshooter. Facebook block not showing content<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>This tutorial shows how to fix the <strong>&#8216;Facebook block not showing content&#8217;<\/strong> issue in PrestaShop 1.6.x.<\/p>\n","protected":false},"author":62,"featured_media":51402,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[732],"tags":[618,780,552,785],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/51395"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=51395"}],"version-history":[{"count":0,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/51395\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/51402"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=51395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=51395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=51395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}