{"id":52690,"date":"2015-08-24T05:31:28","date_gmt":"2015-08-24T09:31:28","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=52690"},"modified":"2018-02-09T08:42:00","modified_gmt":"2018-02-09T13:42:00","slug":"joomla-3-x-troubleshooter-what-to-do-if-installation-freezes-after-the-first-step","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/joomla-3-x-troubleshooter-what-to-do-if-installation-freezes-after-the-first-step.html","title":{"rendered":"Joomla 3.x. Troubleshooter. What to do if installation freezes after the first step"},"content":{"rendered":"<p>\r\n<p>This tutorial shows what to do if installation freezes after first step in Joomla 3.x.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=BbpYMXwR9oQ?width=1280&amp;height=720\" rel=\"prettyPhoto\">Joomla 3.x. Troubleshooter. What to do if installation freezes after the first step<\/a><\/p>\r\n\r\n<div class=\"inline-banner\">\r\n<img src=\"\/help\/files\/banners\/zmz\/tmh\/en\/1_3.png\" onclick=\"showChat()\">\r\n<\/div>\r\n\r\n<p>You can face this issue if you use PHP 5.5.x version on your server.<\/p>\r\n<p>Here is an example that shows Joomla installation freezing on the first step:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11-300x169.jpg\" alt=\"Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_1\" width=\"300\" height=\"169\" class=\"aligncenter size-medium wp-image-52691\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11-300x169.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11-150x84.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11-1024x576.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_11.jpg 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>In order to fix this error, you should do the following:<\/p>\r\n<ol>\r\n<li>\r\n<p>Download the latest release of the required Joomla version using <a href=\"\/help\/files\/misc\/input.zip\" target=\"_blank\">this link<\/a>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Unzip it and replace the existing <strong>input.php file<\/strong> on your server with the one from that release.<\/p>\r\n<\/li>\r\n<li>\r\n<p>You can use Total Commander or Filezilla ftp client or you can replace the file via hosting cPanel file manager.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>input.php file<\/strong> is located in <strong>libraries\/joomla\/filter<\/strong> folder  in Joomal package and on the server.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Copy file to the server <strong>libraries\/joomla\/filter folder<\/strong>:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21-300x88.jpg\" alt=\"Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_2\" width=\"300\" height=\"88\" class=\"aligncenter size-medium wp-image-52692\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21-300x88.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21-150x44.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21-1024x299.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/Joomla_3_x_Troubleshooter.What_to_do_if_installation_freezes_after_first_step_21.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Make sure you have replaced the existing input.php file on your server.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Refresh the installation page to proceed.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=BbpYMXwR9oQ?width=1280&amp;height=720\" rel=\"prettyPhoto\">Joomla 3.x. Troubleshooter. What to do if installation freezes after the first step<\/a><\/p>\r\n<p><\/p>\r\n<div class=\"inline-banner\">\r\n<a href=\"https:\/\/www.templatemonster.com\/cart.php?addOffer=587\">\r\n<img src=\"\/help\/files\/banners\/inline\/Banner-1-(500-x100).jpg\" \/>\r\n<\/a>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>This tutorial shows what to do if installation freezes after first step in Joomla 3.x.<\/p>\n","protected":false},"author":60,"featured_media":52695,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[724],"tags":[2045,2044,1241,483,2046,785],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/52690"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=52690"}],"version-history":[{"count":4,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/52690\/revisions"}],"predecessor-version":[{"id":84024,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/52690\/revisions\/84024"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/52695"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=52690"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=52690"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=52690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}