{"id":53179,"date":"2015-08-31T04:59:30","date_gmt":"2015-08-31T08:59:30","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=53179"},"modified":"2017-12-22T09:26:15","modified_gmt":"2017-12-22T14:26:15","slug":"wordpress-troubleshooter-how-to-deal-with-are-you-sure-you-want-to-do-this-error-2","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/wordpress-troubleshooter-how-to-deal-with-are-you-sure-you-want-to-do-this-error-2.html","title":{"rendered":"WordPress Troubleshooter. How to deal with &#8220;Are You Sure You Want to Do This?&#8221; error"},"content":{"rendered":"<p>\r\n<p>This tutorial will show you how to deal with <strong>&ldquo;Are You Sure You Want to Do This?&rdquo;<\/strong> WordPress error message.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=xi0WaJQc-bw?width=1280&amp;height=720\" rel=\"prettyPhoto\">WordPress Troubleshooter. How to deal with &#8220;Are You Sure You Want to Do This?&#8221; error<\/a><\/p>\r\n<p>This error means that you are uploading incorrect zip archive to WordPress dashboard. Most probably you are installing the whole <strong>template package<\/strong> instead of the <strong>theme ZIP archive<\/strong>. <\/p>\r\n<p>Please note that you need to unarchive the template package to your hard drive first. You will be able to locate the theme ZIP file inside.<\/p>\r\n<h3 class=\"custom\">Solution 1<\/h3>\r\n<ol>\r\n<li>\r\n<p>Unzip the template package <strong>&#8216;template_XXX_AAA9999BBB888CCC777.zip&#8217;<\/strong>  (where <strong>XXX<\/strong> is the number of your template and <strong>AAA9999BBB888CCC777<\/strong> &#8211; your order ID) to your hard drive: <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1-300x94.png\" alt=\"WordPress_ Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1\" width=\"300\" height=\"94\" class=\"aligncenter size-medium wp-image-53180\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1-300x94.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1-150x47.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_1.png 808w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n <\/li>\r\n<li>\r\n<p>Navigate to <strong>&#8216;theme&#8217;<\/strong> folder. <\/p>\r\n<\/li>\r\n<li>\r\n<p>Find the <strong>themeXXX.zip<\/strong> archive inside. In case your template is CherryFramework based, you will also find <strong>CherryFramework.zip<\/strong> (parent theme) archive inside: <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2-300x91.png\" alt=\"WordPress_ Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2\" width=\"300\" height=\"91\" class=\"aligncenter size-medium wp-image-53181\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2-300x91.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2-150x46.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_2.png 540w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Upload the theme\/themes to WordPress dashboard (under <strong>Appearance &gt; Themes &gt; Add New &gt; Upload Theme<\/strong>):<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3-300x197.png\" alt=\"WordPress_ Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3\" width=\"300\" height=\"197\" class=\"aligncenter size-medium wp-image-53182\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3-300x197.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3-150x98.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_3.png 887w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<\/ol>\r\n<p>The theme was successfully installed: <\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4-300x173.png\" alt=\"WordPress_ Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4\" width=\"300\" height=\"173\" class=\"aligncenter size-medium wp-image-53183\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4-300x173.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4-150x86.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/08\/WordPress_-Troubleshooter_How_to_deal_with_Are_You_Sure_You_Want_to_Do_This_error_4.png 938w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<h3 class=\"custom\">Solution 2<\/h3>\r\n<p>The issue may also occur when either the PHP memory limit or max post size for WordPress has been exceeded. <\/p>\r\n<p>The easiest workaround for this is to upload the theme zip file through <strong>FTP<\/strong> using any <strong>FTP client<\/strong> or <strong>cPanel<\/strong>. <\/p>\r\n<ol>\r\n<li>\r\n<p>To do this, you need to unzip the zip file downloaded on your computer.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Then you will need to upload the unzipped folder to <strong>&ldquo;wp-content\/plugins\/&rdquo;<\/strong> or <strong>&ldquo;wp-content\/themes\/&rdquo;<\/strong> (depending on the extensions type you are uploading).<\/p>\r\n<\/li>\r\n<li>\r\n<p>If you are uploading files via <strong>cPanel<\/strong>, you need to upload zipped files and unzip them inside the <strong>cPanel<\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Here you can check the tutorial on uploading files <strong>through cPanel<\/strong>: <a href=\"\/help\/how-to-upload-files-to-a-server-using-cpanel-webhost-manager-whm.html\" target=\"_blank\">How to upload files to a server using cPanel<\/a>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Here you can check the detailed tutorial on uploading files <strong>through ftp<\/strong>: <a href=\"\/help\/how-upload-files-server-2.html\" target=\"_blank\">How to upload files to a server<\/a>.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<h3 class=\"custom\">Solution 3<\/h3>\r\n<p>The most common reason why this error appears are the<strong> third-party plugins<\/strong> installed on your site.<\/p>\r\n<p>Since deactivated plugin can still cause the issue, you need to deactivate them without deleting:<\/p>\r\n<ol>\r\n<li>\r\n<p>To do that, you need to connect to your site using an <strong>FTP client<\/strong> and rename the plugins folder in the <strong>&ldquo;wp-content&rdquo;<\/strong> directory to <strong>&ldquo;plugins.deactivated&rdquo; <\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>If the error does not appear again, then it means that one of the plugins was causing the issue.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Rename folder from <strong>&ldquo;plugins.deactivated&rdquo;<\/strong> back to <strong>&ldquo;plugins&rdquo; <\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>After that open the plugins page in your WordPress admin area and activate your plugins one by one, when you see the error message, that means you have found the one that caused the issue.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<h3 class=\"custom\">Solution 4 (editing PHP limit)<\/h3>\r\n<p>Sometimes this error appears when you are uploading content like images, video, etc.<\/p>\r\n<p>In this case you need to increase your <strong>max_execution_time<\/strong>,  and your <strong>memory_limit<\/strong>, via the <strong>php.ini<\/strong> file:<\/p>\r\n<ol>\r\n<li>\r\n<p>Open the folder with the current WordPress site.<\/p>\r\n<\/li>\r\n<li>\r\n<p>You should have <strong>php.ini<\/strong> file in the root of the site on your server.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Add this code to the end of the file:<\/p>\r\n<pre class=\"brush:php\">\r\nmax_execution_time = 180\r\nmax_input_time = 600\r\npost_max_size = 128M\r\nupload_max_filesize = 256M\r\n<\/pre>\r\n<\/li>\r\n<li>\r\n<p>If you do not have a <strong>php.ini<\/strong> file, you can create and upload one. <\/p>\r\n<\/li>\r\n<\/ol>\r\n<h3 class=\"custom\">Solution 5<\/h3>\r\n<ol>\r\n<li>\r\n<p>Open the folder with the current WordPress site.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Open your <strong>wp-config.php<\/strong> which is located in the root WordPress directory. <\/p>\r\n<\/li>\r\n<li>\r\n<p>Inside your <strong>wp-config.php<\/strong> file, add this line to the bottom of the file: <\/p>\r\n<pre class=\"brush:php\">define('WP_MEMORY_LIMIT', '128M');<\/pre>\r\n<p>We&#8217;ve just increased the memory limit to <strong>128M<\/strong>. <\/p>\r\n<\/li>\r\n<\/ol>\r\n<p>If you are still getting the error, then please contact your hosting provider. When talking to your provider, ask them to increase your file upload limit.<\/p>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=xi0WaJQc-bw?width=1280&amp;height=720\" rel=\"prettyPhoto\">WordPress Troubleshooter. How to deal with &#8220;Are You Sure You Want to Do This?&#8221; error<\/a><\/p>\r\nAre you good at giving advices and would like to start your own website? Then check out one of our <a href=\"https:\/\/www.templatemonster.com\/category\/consulting-wordpress-themes\/\">consultant WordPress theme<\/a>.\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>This tutorial will show you how to deal with <strong>&ldquo;Are You Sure You Want to Do This?&rdquo;<\/strong> WordPress error message.<\/p>\n","protected":false},"author":37,"featured_media":53185,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[728],"tags":[648,766,785,2405],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/53179"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=53179"}],"version-history":[{"count":2,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/53179\/revisions"}],"predecessor-version":[{"id":83653,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/53179\/revisions\/83653"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/53185"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=53179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=53179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=53179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}