{"id":56151,"date":"2015-10-21T05:09:10","date_gmt":"2015-10-21T09:09:10","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=56151"},"modified":"2017-08-16T10:04:15","modified_gmt":"2017-08-16T14:04:15","slug":"joomla-3-x-troubleshooter-blank-page-after-engine-update","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/joomla-3-x-troubleshooter-blank-page-after-engine-update.html","title":{"rendered":"Joomla 3.x.Troubleshooter. Blank page after engine update"},"content":{"rendered":"<p>\r\n<p>Hello! This video tutorial shows how to resolve <strong>Blank Page<\/strong> issue after <strong>Joomla 3.x. engine update<\/strong>.<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=b7lOxm8TgqY?width=1280&amp;height=720\" rel=\"prettyPhoto\">Joomla 3.x.Troubleshooter. Blank page after engine update<\/a><\/p>\r\n<p>You may receive a <strong>blank page<\/strong> at your site front-end or\/and back-end after <strong>updating Joomla<\/strong> engine.<\/p>\r\n<p>Let&#8217;s learn how to resolve this issue.<\/p>\r\n<p>First of all you should <a href=\"\/help\/joomla-3-x-how-to-enable-error-reporting.html\" target=\"_blank\">turn on the error reporting<\/a> on your server to find out what may cause the blank page issue.<\/p>\r\n<p>You can see the following error on your site:<\/p>\r\n<pre class=\"brush:php\">Fatal error: Call to a member function get() on a non-object in \/var\/www\/vhosts\/face2designhosting.nl\/httpdocs\/plugins\/system\/remember\/remember.php on line 94 :<\/pre>\r\n<p>In order to get rid of the error if you follow the steps listed below:<\/p>\r\n<ol>\r\n<li>\r\n<p>Navigate to <strong>\/plugins\/system\/remember\/ <\/strong>directory on your server using <strong>FTP\/File Manager<\/strong> and locate the<strong> remember.php<\/strong> file &#8211; rename the file to <strong>_remember.php<\/strong> :<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_2.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_2-300x180.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_2\" width=\"300\" height=\"180\" class=\"aligncenter size-medium wp-image-56152\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_2-300x180.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_2-150x90.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_2.png 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Then, navigate to <strong>\/plugins\/user\/joomla\/<\/strong> directory and locate the <strong>joomla.php<\/strong> file &#8211; rename it to <strong>_joomla.php<\/strong> :<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_3.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_3-300x181.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_3\" width=\"300\" height=\"181\" class=\"aligncenter size-medium wp-image-56153\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_3-300x181.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_3-150x90.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_3.png 736w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Download <strong>Joomla engine<\/strong> from <a href=\"https:\/\/www.joomla.org\" target=\"_blank\">Joomla official website<\/a>, make sure the engine version matches the one that is installed on your server.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Upload the original <strong>joomla.php<\/strong> file from the downloaded engine package to the<strong> \/plugins\/user\/joomla\/ <\/strong>directory on your server:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_4.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_4-300x163.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_4\" width=\"300\" height=\"163\" class=\"aligncenter size-medium wp-image-56154\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_4-300x163.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_4-150x81.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_4.png 949w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<\/ol>\r\n<p>You are now able to access your <strong>Joomla administration panel<\/strong>.<\/p>\r\n<ol>\r\n<li>\r\n<p>Navigate to <strong>Extensions ->Extension Manager<\/strong> tab:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5-300x165.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_5\" width=\"300\" height=\"165\" class=\"aligncenter size-medium wp-image-56155\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5-300x165.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5-150x83.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5-1024x563.png 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_5.png 1247w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Now, click the <strong>&#8220;Database&#8221;<\/strong> tab at the left hand side of the opened page:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_6.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_6-300x206.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_6\" width=\"300\" height=\"206\" class=\"aligncenter size-medium wp-image-56156\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_6-300x206.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_6-150x103.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_6.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<\/ol>\r\n<p>On the appeared screen, the following message is displayed: <strong>&#8220;Warning: Database is not up to date!&#8221;<\/strong>:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_7.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_7-300x14.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_7\" width=\"300\" height=\"14\" class=\"aligncenter size-medium wp-image-56157\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_7-300x14.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_7-150x7.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_7.png 999w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Click <strong>&#8220;Fix&#8221;<\/strong> button in the upper left corner to repair the database structure.<\/p>\r\n<p>The following message will appear on the screen: <strong>&#8220;Database table structure is up to date.&#8221;<\/strong>:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_8.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_8-300x11.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_8\" width=\"300\" height=\"11\" class=\"aligncenter size-medium wp-image-56158\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_8-300x11.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_8-150x5.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_8.png 999w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Navigate back to your <strong>FTP<\/strong> and upload the original <strong>remember.php<\/strong> file from downloaded Joomla engine package to <strong>\/plugins\/system\/remember\/<\/strong> directory on your server:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_9.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_9-300x140.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_9\" width=\"300\" height=\"140\" class=\"aligncenter size-medium wp-image-56159\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_9-300x140.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_9-150x70.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_9.png 947w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>Open your site front-end and refresh the page. You can see the site is up-and-running again:<\/p>\r\n<p><a href=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10.png\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10-300x165.png\" alt=\"joomla_3.x.troubleshooter_blank_page_after_engine_update_10\" width=\"300\" height=\"165\" class=\"aligncenter size-medium wp-image-56160\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10-300x165.png 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10-150x83.png 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10-1024x563.png 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2015\/10\/joomla_3.x.troubleshooter_blank_page_after_engine_update_10.png 1247w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n<p>This is the end of the tutorial. You have learnt how to resolve <strong>Blank Page<\/strong> issue after <strong>Joomla 3.x. engine update<\/strong>.<\/p>\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n<p><a href=\"http:\/\/www.youtube.com\/watch?v=b7lOxm8TgqY?width=1280&amp;height=720\" rel=\"prettyPhoto\">Joomla 3.x.Troubleshooter. Blank page after engine update<\/a><\/p>\r\n<p><\/p>\r\n<div class=\"inline-banner\">\r\n<a href=\"https:\/\/www.templatemonster.com\/cart.php?addOffer=587\">\r\n<img src=\"\/help\/files\/banners\/inline\/Banner-1-(500-x100).jpg\" \/>\r\n<\/a>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>This video tutorial shows how to resolve <strong>Blank Page<\/strong> issue after <strong>Joomla 3.x. engine update<\/strong>.<\/p>\n","protected":false},"author":68,"featured_media":56163,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[724],"tags":[699,563,483,572,610],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/56151"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/68"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=56151"}],"version-history":[{"count":1,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/56151\/revisions"}],"predecessor-version":[{"id":82761,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/56151\/revisions\/82761"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/56163"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=56151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=56151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=56151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}