{"id":67747,"date":"2016-04-01T02:06:02","date_gmt":"2016-04-01T06:06:02","guid":{"rendered":"http:\/\/www.templatemonster.com\/help\/?p=67747"},"modified":"2016-05-16T10:47:40","modified_gmt":"2016-05-16T14:47:40","slug":"virtuemart-3-x-troubleshooter-issue-with-vendors","status":"publish","type":"post","link":"https:\/\/www.templatemonster.com\/help\/virtuemart-3-x-troubleshooter-issue-with-vendors.html","title":{"rendered":"VirtueMart 3.x Troubleshooter. Issue with Vendors"},"content":{"rendered":"<p>This tutorial shows how to resolve the issue with Vendors in Virtuemart.<\/p>\r\n\r\n<a href=\"http:\/\/www.youtube.com\/watch?v=QAWsbhdIwsE?width=1280&amp;height=720\" rel=\"prettyPhoto\">VirtueMart 3.x. Troubleshooter. Issue with Vendors<\/a>\r\n\r\n<ol>\r\n  <li>\r\n    <p>We can see that Vendor settings are not available in <strong>Shop &#8211; Shop<\/strong> menu (currency settings are not available, missing vendor information, etc.):<\/p>\r\n   \r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1-300x171.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-1\" width=\"300\" height=\"171\" class=\"aligncenter size-medium wp-image-67748\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1-300x171.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1-150x85.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1-1024x583.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-1.jpg 1248w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n  <p>Go to <strong>Configuration &#8211; Configuration<\/strong>. The following error may appear as well: <em>&quot;Your virtuemart installation contains an error: No user as marked as Vendor&quot;<\/em>:<\/p>\r\n  \r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2-300x118.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-2\" width=\"300\" height=\"118\" class=\"aligncenter size-medium wp-image-67749\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2-300x118.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2-150x59.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2-1024x404.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-2.jpg 1241w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n  <p>Scroll down to Advanced Settings and select &quot;<strong>Enable database update tool<\/strong>&quot;. Save changes:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3-300x170.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-3\" width=\"300\" height=\"170\" class=\"aligncenter size-medium wp-image-67750\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3-300x170.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3-150x85.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3-1024x581.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-3.jpg 1251w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Go to <strong>Tools &#8211; Tools and Migration<\/strong>. <em>We recommend that you perform database back-up before performing the next step<\/em>. Click on<strong> Install or if necessary update tables<\/strong>. Confirm your action:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4-300x164.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-4\" width=\"300\" height=\"164\" class=\"aligncenter size-medium wp-image-67751\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4-300x164.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4-150x82.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4-1024x559.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-4.jpg 1233w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>\r\n<p>We have performed database update:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5-300x158.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-5\" width=\"300\" height=\"158\" class=\"aligncenter size-medium wp-image-67752\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5-300x158.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5-150x79.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5-1024x538.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-5.jpg 1242w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n\r\n<\/li>\r\n<li>\r\n<p>Go to <strong>Orders and Shoppers &#8211; Shoppers<\/strong>. Open your admin (super user) account:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6-300x140.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-6\" width=\"300\" height=\"140\" class=\"aligncenter size-medium wp-image-67753\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6-300x140.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6-150x70.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6-1024x477.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-6.jpg 1246w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Provide Shopper information. Be sure to fill out all forms. Make sure you have provided information in additional tabs (in case they are available). Save changes:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7-300x170.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-7\" width=\"300\" height=\"170\" class=\"aligncenter size-medium wp-image-67754\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7-300x170.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7-150x85.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7-1024x580.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-7.jpg 1244w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Now our account has Shopper Number:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8-300x154.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-8\" width=\"300\" height=\"154\" class=\"aligncenter size-medium wp-image-67755\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8-300x154.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8-150x77.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8-1024x526.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-8.jpg 1246w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Open Shoppers section once again. Check admin (super user account). Click on the button &quot;<strong>Is a vendor<\/strong>&quot;. Please check the screenshot with detailed information:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9-300x131.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-9\" width=\"300\" height=\"131\" class=\"aligncenter size-medium wp-image-67756\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9-300x131.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9-150x66.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9-1024x447.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-9.jpg 1248w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n<li>\r\n<p>Please go to <strong>Shop &#8211; Shop<\/strong>. You can set Vendor information now. Currency settings and other settings are available as well:<\/p>\r\n\r\n<a href=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10.jpg\"><img loading=\"lazy\" src=\"\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10-300x173.jpg\" alt=\"VirtueMart 3.x. Troubleshooter. Issue with Vendors-10\" width=\"300\" height=\"173\" class=\"aligncenter size-medium wp-image-67757\" srcset=\"https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10-300x173.jpg 300w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10-150x86.jpg 150w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10-1024x590.jpg 1024w, https:\/\/www.templatemonster.com\/help\/wp-content\/uploads\/2016\/04\/VirtueMart-3.x.-Troubleshooter.-Issue-with-Vendors-10.jpg 1252w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\r\n<\/li>\r\n\r\n<\/ol>\r\n\r\n<p>Feel free to check the detailed video tutorial below:<\/p>\r\n\r\n<a href=\"http:\/\/www.youtube.com\/watch?v=QAWsbhdIwsE?width=1280&amp;height=720\" rel=\"prettyPhoto\">VirtueMart 3.x. Troubleshooter. Issue with Vendors<\/a>","protected":false},"excerpt":{"rendered":"<p>This tutorial shows how to resolve the issue with Vendors in Virtuemart.<\/p>\n","protected":false},"author":39,"featured_media":67759,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[733],"tags":[785,1818,2404],"_links":{"self":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/67747"}],"collection":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/comments?post=67747"}],"version-history":[{"count":0,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/posts\/67747\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media\/67759"}],"wp:attachment":[{"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/media?parent=67747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/categories?post=67747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.templatemonster.com\/help\/wp-json\/wp\/v2\/tags?post=67747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}