TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Don

Canada

Sarah spent an hour with me trying to get the carousel module to display properly in the header. She finally succeeded much to my relief. Thank you Sarah! Great service!

Alex

Germany

Dealt with Celine, what can I say, best support ever. Nice job! Thank you very much, keep going.

Tessie Rodgers

United States

Excellent customer service! Really glad that I purchased from this company. Emily's knowledge and skills were top notch!!! They have been there to answer any questions that I have had about my theme purchase. Couldn't have asked for more!

Thomas

Germany

Great support from Stacy! Thanks!

Dr Patrick McNally PhD

Australia

I've just finished a live chat with Olivia and the help was awesome. Only had a small issue but it was dealt with professionally and promptly... your live chat help is the best I have used.

www.patrick-mcnally.com

Alan

Singapore

Great service. Immediate response to help with my issue at hand. I have never came across another company with such prompt and good support. Staff is patient and always willing to help!

Wahid

Afghanistan

This company is one of the best templates provider I have ever seen in my life up to the present. Really thanks for your help to the clients.

morvaridfood.com

Le Prof De Largent

Canada

George gave me an excellent professional service.

Latika

India

The technical support is excellent. They show a lot of patience.

Marc Oblight

Belgium

Excellent support from Charlotte, an issue in a code of slider and its intervention was immediate! Very professional!

www.oblight.be

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.