TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Rick Simpson

United States

Just spoke with Eva she was great, not only did she help me with my problems but showed me exactly what code to change to fix my problem. I have used other companies in the past but all future work will have TemplateMonster in them. Thanks again



United States

Charlotte Helped me in a very nice way, and solve my issue with the excellent expertise. I am more then happy. Great support Charlotte. Thanks.


United States

I always get the best service from technical support . Olivia Helped me with all of my CSS errors. I Highly recommend her to any of my clients.



Excellent service , very patient and helpful with warm welcome.


Growin P.


Excellent service a single word to say - professional.


United Kingdom

I am really impressed. Sarah was really patient & no matter how many times, I showed up on a particular day, she was really helpful. Problem was fixed:)




I got a wonderful and fast help from Andre. Keep on the good work! Great service!




Margarett always the best one! Always great service! Thanks TemplateMonster! = )


United States

Great service from Eva! I had a few problems unzipping the sources files from my template folder and she had a new folder prepared with the sources files already extracted. Incredibly patient, kind and very helpful. 10/10!


Netherlands Antilles

Great service, most issues solved with no extra charge. Only special coding, but even then the fees aren't too high. Great work!


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.