TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Jernej Doles

Slovenia

Thank you very much for helping me build my web presence. I'm not a programmer by profession but in the last three years, especially with the wonderful products and great support by TemplateMonster team, I learned how to create attractive web pages. Their products are always two steps in front of their competitors, and they have great technical support. Special thanks to Oliver.

Don

Germany

Very fast fantastic support! Thank you very much!

Alexander

Russian Federation

Thanks a lot for the assistance, I really like the way this technical support works. Especially I would like to express my appreciation to Judy, who helped me a lot to find very short and effective way out of the technical problems with the template adjustment.

mir-robotov.ru

Andrew

United States

Truly cannot say enough about Elina. As a development agency, we buy quite a few themes on behalf of client's each year but it has gotten to the point where we will only purchase from TemplateMonster.com. The support after the sale is off-the-charts by everyone, but Elina in particular treats our every request for theme assistance as if it were her very own website she was working on. Again, Elina, thank you for all you do. You stand out like a shining light!

David Franklin

United Kingdom

Support was instantly available and the problem was solved very quickly, I will buy templates again due to the skills of the technical department

www.reson8.uk.com

Mihai Stoian

Romania

I am glad that the person with whom I discussed generously helped me and gave me all the necessary support, made problem solving easy. Thank you again.

Jayne

Canada

Great service in the Live Chat from Mary. Very fast and helpful. Solved my problem in no time. Thank you!

Alex

Serbia

Excellent service. Alice and Daniel helped me to fix my issues. I'm very pleased. Your templates are the best and support services is really professional and easy to work with! Thanks TemplateMonster for employing people like Alice and Daniel!

Pete

Canada

Love the service you guys provide. Aside from some awesome templates, your support team is top shelf every time!!! Cheers

Natalie Apa

Canada

Technical support has been fantastic. They've also been quite patient. I would use TemplateMonster again with no hesitation.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.