TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Very attentive & helpful customer service. Will be recommending them.

Kevin Sheller

United States

Over and over and over again, the TemplateMonster staff helped me navigate my first-ever Word Press website. They were absolutely amazing. I'm kind of blown away. Thanks, to all of you!


Behzad Varedi

Iran (islamic Republic Of)

Great templates, the best support and after sales services. Will buy more templates for sure :)



They really give an excellent support to customers like me. I encountered Technical Support Operator Charlotte who had gave me a outstanding customer service plus technical support. She is very professional and is also very patience toward my requests. She is someone a company really need. Please give her a promotion/reward/pay rise as she deserves it. Thumbs up to Charlotte. She is the one who make me want to spend my money on TemplateMonster/TemplateTuning in future.



The support is great, Emily has been very professional and helpful, thank you very much.


United Kingdom

Erica and all the team in technical support help are brilliant. Thanks for the assistance.


Riccardo Zulian


Very quick, they solved all our problems in a glimpse. Mary was very kind and professional. Great service.


Idris Ulusso


Excellent services! 24 hours of support. Really! Mr. Mary and his team always to help me to solve every problems. Very professional service. I'll continue to work with you. Thank you

Rosario Uparela


Excellent service, fast in its work. Thanks Olivia.



United States

Great company, affordable templates and the staff are fast with answers and the wait times are very fast. I started with one template back in 2009 and have bought about 8 since.....sometimes run into problems due to my lack of understanding and I've yet to stump the support crew at TemplateMonster.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • French
    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.