TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


South Africa

Service is the lifeline of a customer and TemplateMonster.com does just that!

Kamal Dasari


It's a Sunday for me and to be frank I thought my Live Chat request will be going to a email response or so. But, to my surprise I've seen an executive Jeff came for chat and solved my concern in no matter of time. Jeff was awesome in responding and providing me helpful info. Great work guys. Keep it up.




Thanks Jeff, very helpful indeed. Patient and knows what is doing. Thanks a million Jeff. TemplateMonster have very professional stuff. High comments.


Ümit Bilgin


Thank you for all great services. Especially Jeff :)



United States

This one's for Harry... But first, let me explain how happy I am to have used TemplateMonster for my PrestaShop theme. I can't begin to explain how helpful LiveChat is every time I need them. I've learned so much because of them, and the help, 100%. Back to Harry. Harry went above and beyond helping me with some CSS coding issues, something I feel as if I should have paid him for. I would easily have spent days trying to figure it out. Because of Harry, much faster. I can't begin to explain the satisfaction and stress relief I received from him. Thank you TemplateMonster for hiring staff such as Harry and others with outstanding knowledge and the will to make your customers happy. If I bought my template theme from the few other sites I was looking at, I know the support would have lacked (I didn't have much success contacting them), as of right now I'd be lost. I most likely would have gave up and tried to receive a refund. Because of all of you (And Harry...THANKS!), I can move on with confidence and watch my beautiful site grow into the future. The most helpful template website you could ever buy from TemplateMonster.com! That was a true statement from my heart, and I don't usually open up like that.



Best help on the NET! Very quick, very good quality! Many thanks.


United States

I really appreciate the help from this technical support. They are very helpful all the time. Margarett is great and helped me to solve all my questions. She is amazing. Thank you very much Margarett.



Erica and the rest of the team are excellent. Always there for someone like me that struggles through these Internet programming. Really a great value for me to keep purchasing and recommending at TemplateMonster.




Certainly TemplateMonster is the best templates company in the world! Whenever I need support, I am very well attended by all support team. Responses are fast and objective, any day, and any schedule. We are very happy to have chosen the right company for the template of our web site. The support team is simply phenomenal! Thank you for all the support!




I'm amazed by your amazing user support. Very unique. Say hello to your new long-term customer.

Have a testimonial to share?

Your Name*:
Your E-mail Address*:
(not will be published)  
Your Website URL:
Country of location*:
What exactly did you purchase from us?*
Template ID: Please choose types(s) below:
Your opinion on TemplateMonster services*:
* - required fields submit
Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.