TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Hallie

United States

Hanna was a huge help - thank you so much! She stuck with me and figured it all out with me. Highly recommend her if you need help with WordPress! Very knowledgeable and professional support.

Cassie

United States

I have to say I was pleasantly surprised with the level of expertise as well as the response time of customer support. I am an IT professional specializing in database technologies but do WEB development on the side. After the experience I had with Vanessa from customer support I will be buying all my Drupal templates from TemplateMonster. Her prompt and expert advice was truly appreciated and I was able to enjoy the NFL playoffs and complete my website.

www.basilecabinets.com

Carolin

Switzerland

Thanks a lot, this is really awesome what you are doing. TemplateMonster is great. Thanks Lana!

Mark

Singapore

Jeff is the man-of-the-match who's been extremely patient & pivotal in allowing me to carry on with my project by solving multiple issues with the template. Thanks Jeff! You are awesome!

Mauricio

United States

Nicole was a great help. She answered all my questions giving me a great impression about your service. I' recommend highly your templates and client service. Best

Clay Owensby

United States

I had an issue with the theme purchased from TemplateMonster. Vicki graciously, installed the template for me and the site is functional and looks amazing! Thanks guys!

www.atyourservice-plumbing.com

Mensur

Austria

Great 24h service. Honestly, I'm no WEB designer and this is the first time I came in touch with templates, but every question I had, every problem that appeared had been solved with help by 24h support. They are patient and talk you through and wont let you down until your problem is solved. Thank you and keep on!

Romy

Israel

Probably the best service in the world. No joke. Definitely the best I have experienced.

Jason

Canada

Amazing template!!! I want to thank to Alice for her help, she went above and beyond to help me. Don't hesitate to buy at TemplateMonster. Amazing service and products!!!

Valeria

United States

Great service, I couldn't do it without them. Vanessa even helped me by finding reading material to help me understand.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.