TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Martin

United Kingdom

Jeff was fantastic, sorted out all the issues I had. I would use TemplateMonster again just for the help they give alone is worth the cost of the template!

Oscar

Mexico

Nice templates, excellent service!!! I definitely will buy again!!!

Pedro Dagio

Mexico

Thank you Sarah, you help me a lot with a question of Google Maps! Please continue with your excellent job and support!!!

Adrian

United States

This is the second WordPress template I have worked on. I have talked many crew to discuss what and how I can make my website better. Nicole is by far the best. Very patient, professional, and positive. You don't get this kind of customer service somewhere else. Whether you are a novice or professional, these people are the best! Thank you, Nicole and I LOVE YOU!!!!

Dejan

Slovenia

Awesome service and help! Keep going good work :)

Tony

Australia

Kristy is awesome help,very easy to deal with always willing to help great asset to TemplateMonster, thank you again.

motorsportsresources.com

Andrés Amaya

Colombia

Thanks Olivia you are friendly and awesome. Excellent services.

Aiden

United States

Jeff was awesome via live chat. He helped me quickly and easily correct my mistake and fix my site. Thanks, Jeff! Great support.

Юрий

Ukraine

Неоднократно покупаю здесь шаблоны для сайтов. Качеством и сервисом доволен. Техподдержка решает вопросы оперативно и профессионально. Спасибо за сотрудничество в 2014 году и мои поздравления всей команде TemplateMonster с наступающим Новым 2015 годом. Удачи и процветания.

elma-trade.com

Ryan

United States

Sarah spent nearly 3 hours with me through the chat service. Her patience was incredible and her ability to articulate, analyze, and resolve the issues I was having installing the template exceeded any possible expectations I could have had with an on-line tech support specialist. She is truly a professional and asset to the Template Monster team. Sarah has secured a customer for life on future template purchases. I wish the world had more passionate and competent people like her. Thank you!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.