TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Emmanuel

Netherlands

Celine is very professional and very, very competent. Thank you very much Celine You are one of the best. Thanks

Gus

United States

Perfect services!!! I really like it, congratulations Vanessa!

www.sonrisaeconomica.com

Kate

United States

I received excellent service from Lana. She was able to quickly determine the issue I was having and walked me through how to fix it. I highly recommend this company.

Nicole

Australia

The service provided by Carey was excellent. Very pleased :-)

Philippe

France

Thank you Charlotte! TemplateMonster gives a perfect service. When you buy template, you buy a quality service too! A really big big big big thanks to Charlotte who helped me so much! I'll reorder again. Great support Charlotte!!!

www.boutique-extreme.com

Kim

Denmark

I was serviced by Margarett, and got a fantastic service. I had a problem with the comments section, for which I had been struggling with for a while. And finally I decided to contact support. And Margarett fixed the problem in just a few minutes. Thank you very much.

Daryl Vorce

United States

The technical assistance persisted for 1.5 hours until the installation problems were completely fixed. That was a lot of commitment by Templatemonster Technical support to make good on what I hope to be a excellent purchase decision. Thanks, TemplateMonster.

Tom

Canada

I highly recommend using the on-line support service to everyone. Thanks Alice for all your help.

Heidi

United States

Daniel and Andre were excellent! Daniel went above and beyond and helped me troubleshoot code issues and they installed a website for me twice. (I'm a WordPress beginner, so they installed it in a development area and then reinstalled it at launch) and then the times of launch kept changing and they were reactive and accommodating. I was probably a basket case customer but they handled it so professionally and quick. Seriously going to use them again!!!

Kon

Australia

Purchased a template and about a month later noticed part of the template was not working properly. It was all to do with adding some code in a file, well over my head. Started a chat session with TemplateMonster who quickly put it through to technical support and within minutes were able to identify the issue and resolve it for me. Absolutely stoked with how quick they sorted out my issue. Thank you so much TemplateMonster.

www.koni.com.au

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.