TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Great services and support is always ready to help. Thanks Celine!!!


Justin Hall

United Kingdom

Hi, So today I chatted with both Vicki and Nicole. Exceptional service and fast, professional communications that dealt with my requests brilliantly. TemplateMonster always proves to offer service that is above and beyond expectations. Thanks again TemplateMonster and team!!!


Dedy Apriyadi


Thank you Jeff, you very patient to help me, fantastic customer support.



Connected with Charlotte on the live chat regarding an issue of my template, and within minutes she had it resolved! Awesome service!


United States

Thank you Harry. You are the best. Awesome service!



The guys from TemplateMonster are really helpful! I truly recommend them.



Thank you very much Charlotte. In a matter of few minutes she helped me to change all the content of my website. Thank you so much. Highly recommend this company.



Excellent services! 24 hours of support. Really! I work even in the night some times and they are always there to help me to solve every problems. Very professional service. I'll continue to work with you. Thank you



For the third time Charlotte saved me, now with a hard time I was having while fixing the link from my homepage's slider. TemplateMonster technical support team is being great to me, but I really have to say that Charlotte is being by far the best! Thank you Charlotte for the superb work!



United States

First class service. I am still learning WordPress, but Jeff was very patient, professional, and courteous. Thank you so much, Jeff! You rock!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.