TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Lili

Morocco

Very good services and agents are very patient and calm!!! Solved problems within few minutes!!! Thank you Olivia.

www.lylyglam.com

Tony Gonn

Australia

Awesome service, very helpful when needing help!

motorsportsresources.com

Van Hong Pham

Vietnam

Vanessa Harvey and TemplateMonster, thank you for support! Good Service!

Adrian

United States

Awesome! Emily, Mary, Carey, and Gauilleum are so wonderful. Thank you for being so patient with me and teach me. You rock! Colossal support!

Peter

Belgium

I had some issues with a template I purchased, but Charlotte was very helpful and patient. I reinstalled PrestaShop and the template completely with her help. Very happy customer.

breihoek.be

Emmanuel

Netherlands

Sarah is very patient and very professional. I speak English, but as beginner. Nevertheless she understood and solved my problem with an angelic kindness. God bless you Sarah. Highly recommended.

Bruno

Canada

Very good template and amazing support. Quick and efficient! Thanks a lot!

Jaime

Spain

The service is awesome, I had a problems with PHP, and Jeff helped me a lot. Highly recommended.

adebowale adewale

Nigeria

Charlotte is a grate person. I enjoyed the response and help. Charlotte never complaint, nag nor angry when attending to customers. This kind of service attracts me more to TemplateMonster. Funny? If you have two of Charlotte, more success ahead.

niiyo.com

Tyler Galske

United States

The customer support was amazing. I had a few problems with editing the template, but Ray Taylor was my savior. He helped me out so much and I love the template because of his help.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.