TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Amazing after-sale service, many thanks Charlotte!

Jesus Herrero


High quality support. Fast and very interested to solve the questions. Highly recommended.




Perfect and quick help for somebody like me who doesn't know much about websites. Thanks a lot.

Valeria Gurr-ovalle

United States

Great services 24 hours a day I couldn't done it with out their customer support. They are so so helpful and always with a great attitude.


Afsaneh safari


Lana is the most knowledgeable person in the whole support system. She helped me in less than half an hour while I have wasted my weeks on a simple question. Thanks to Lana. Great support.



United Kingdom

Fantastic customer service, the help team are extremely prompt and will fix the problem themselves saving you time, but will also explain what they did so you can avoid having the same issue in the future. Great all-round service! :)



I was cared by Alice in a matter of template language. She was very friendly and answered all my requests promptly as time allowed. I highly recommend their service to everyone. Thanks Alice.


Ashleigh Sottile

United States

Thank you Jeff! He saved me so much time and was so helpful! Awesome service!



Great service! Solved problems within a few minutes! Thank you Jeff!


United Kingdom

Over all fantastic customer support and. A massive thanks to Jeff!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.