TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Thanks to Vanessa Harvey, she solved my problem within 5 minutes, She was so helpful and kind. Thanks to all TemplateMonster support staff. I bought 5 templates and I will continue.



Beautiful themes, with helpful technical details and when ever I need support it was quick and accurate!

Paul T.

United States

Selection and sale was easy. I had some issues with the installation, but Sarah and Ammy rocked Joomla! Knowledgeable, courteous and patient; they really helped me get my site up and running.



United States

Elina Webb was so nice and knowledgeable. She helped me with the CSS code and was so nice to have that customer support. My website looks great and with her help I was able to do it myself.



United Arab Emirates

Thanks Lana, Great Support, Quick Service, spot on solution, much appreciated...



I think I can't put in words how thankful I am to Charlotte. I'm starting my own business and wanted to check a free sample before actually purchasing a template. I couldn't get the free sample running, and Charlotte went through every step with me during a very long chat, always remaining very patient, polite, friendly and helpful! Congratulations on such a great work and support :-)



Their service is amazingly helpful and fast. I highly recommend using their template and services.


United States

The customer service is amazing! They are great to help work with you to get your template to look just like the demo. Thanks again for all your help!




I had a few issues customizing the template but Jeff was very patient and helpful. He fixed them all. Outstanding level of performance. Thanks!


Kyle Shaw

United States

Thanks to Jeff, I was able to spend less time deciphering code I didn't understand and more time designing a site to help grow my business. I expected to be told where to locate my problem and sent on my way. Instead, he quickly corrected the issue for me! Thanks a million!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.