TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Tima

United States

Amazing templates and great customer service. They are quick!

Remy

Canada

The technical support is outstanding. The fixes were quick and precise. I am so impressed with the service. This is why i won't go anywhere else. In my most recent support chat. Jeff was incredible. He has some mad code skills!!! Actually all the tech support!!! Very impressive!!!

www.paxsigns.com

Matthew Crossette

United States

Amazing customer service by Elina! Got me to the information I needed quickly and helped me with the stuff I didn't understand or had questions on. Problem was resolved quickly and I couldn't have asked for better. Would definitely purchase from this company again. Great experience and great template.

Carlos

United States

Technical support operator Elina is one of the kindest and patient persons I have ever met. I had a problem to install my template, and I used the live chat to get some help. I recommend Elina and this company 100%!

Buck

Germany

Three words for the support team: perfect job, unbelievable!

Mustafa Ay

Turkey

Initially, I was hesitant to buy theme from this abroad company. But now, I think that I made the best decision of my choices. Very nice staff, very qualified experts, and very safe company. By the way, thanks so much to Nicole :)

www.metropolitantranslation.com

Razvan Botanescu

Italy

Jeff is great! Fast support! Thanks, you are good!

agenziaprospettive.com

Larcelleous

Germany

Great Support from Margarett. Thanks a lot for you being that patient with me. Keep on doing this.

dev.l-a-car-dip.com

Vance Dylan

Canada

Great service all way around from purchase to helping fix up any issues.

www.vancedylan.com

Dayna

Canada

Thank you Carey for the super quick chat help today. With your support I was able to solve my challenge in no time, and I am very happy with the service provided! Thank you!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.