TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial


United Kingdom

Every single advisor on the support is absolutely amazing. The instant replies and great knowledge they have is just want a customer like me wants. Always leave as a happy customer and get the answers I need. Always a please and will continue purchasing from TemplateMonster!



Wonderful template. Amazing service. Always helpful, kind and patient. I salute you guys.


Miguel Sanchez


Excellent service. That's all we need - all the people bring you a solutions very fast and help to do it. Excellence for this service. Five stars.


United States

Everyone that I have worked with exceeded my expectations in every way. Not only are they very knowledgeable but more so, they are professional in their service and extremely helpful and patient. Elina, Emily, and Olivia, have all been super. Thanks much for all that you do.




Great ! Worth the money! Costumer Care is excellent! Fast and efficient! Keep on like this and you will keep Happy Costumers! Merci pour tout à Vincent et Charlotte pour leur aide ;)


Japhet Martinez

United States

Excellent service provided within minutes of a live chat. Technician understood my question, provided excellent feedback and service. A++




I worked with Charlotte and she provided me with excellent support! I'm very happy of your support! Thanks!

Roi Zilber


Mary was one of the top rated representatives I had experienced an outstanding service from today. She helped me with very difficult issues and found all the solution to help me resolve them. Thanks so much for your great assistance. Keep up superior work!!!




Thanks a million to Alice for her patience and great support provided in solving my issue in less then 5 minutes!


United States

I have received very quick service every time I've used the Support Chat. Although I am a novice and need much support, I feel very comfortable buying TemplateMonster's themes, since I know I'll get great service to help me through any issues I come across. In my most recent Support Chat occurrence, Andre remained patient for a very long chat. It was much appreciated.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.