TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Ammar

Austria

Alice was really helpful, I am very happy because I bought template from this website.

Natasha Patsula

United States

Dear Hanna, Thanks so much for your ability to resolve all the issues with my site quickly and efficiently. Keep up the great work!!!

newyorkhealthinsurancecompanies.com

Bekim

Sweden

I needed to customize my template, and got help from Celine. She was very patient and helped me out with exactly what I needed, and she did it pretty fast as well! Great support! Thanks Celine :)

Dr. Christian Jirik

Austria

The chat with Nicole was the best chat I ever had. Very competent, polite and very patient! Therefor 5 stars, thank you very much, Nicole! Regards, Chris

Mark Spencer

Australia

First time I have tried a template from TemplateMonster and I could not get the responsive parallax image working. I went onto live chat support and within minutes George had my site up and running. Amazingly fast professional support. 5 star service. I can highly recommend this site and will be using templates from here from now on.

www.millersfreshmeats.com.au

Neil

Kyrgyzstan

Great technical support! I have faced issues with manual template tuning and Jeff helped me to fix it. I would like to rate him and TemplateMonster as a five stars service.

Artem

Russian Federation

Sarah thank you so much for clear and timely support! Helped me out with my problem within minutes!!!

hochy-dom.ru

Ashley

United States

George from the technical support side is absolutely awesome. Can you say top notch customer support? Amazing. I personally feel like writing this testimonial isn't enough! He helped me to get my fashion shop template up and running and I'm so thankful for his help!

Colm

Ireland

Have never in my life experienced such great service from a company. Elina is amazing and gives 110% support Fair play.

Edward Akosah

United Kingdom

Thanks Jeff, your support was amazing. I have never made a wrong choice in chosen you.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.