TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Danny Louisseize

Canada

I worked with Kate and she gave me some speedy and amazing service. This truly proves why I will only ever buy templates from TemplateMonster! You guys have an amazing selection, prices, service and above all amazing help! Thank you very much!

www.asasushi.com

Valeria Gurr-ovalle

United States

Best customer service. I did a lot of research looking for templates, and if I'm looking for a template is because I don't know how to code myself. This is the only company that explains you all what you need to know to build your site. I give them a 10 stars rating.

Scott Agostini

United States

I worked with Emily and she helped so fast! She saved me on stressing about trying to find a way to change an item on my template! Love the customer service here, and that's why I have purchased all my templates through TemplateMonster.com :)

Giacomo Murgia

Italy

I had 2 issues and in only 3 minutes Margarette helped me to solve it! Great and fast service! Thanks a lot!

Andrew McGibbon

United States

Emily and all the technical support folks were a tremendous help in getting my template fine-tuned and ready to go. They are truly generous with their support.

andrewmcgibbonphotography.com

Miika

Monaco

I worked with Erica and she provided me with excellent support! I'm very happy of your support! Thanks!

Peter Crimmings

Ireland

Outstanding Company and Employees. Cannot recommend highly enough from initial advise and research on templates through to Customer Support and Technical Support. I had occasion to need Technical Support and Judy was so patient and helpful and resolved my query in super fast time, I was so impressed with her and TemplateMonster!

Geneve Rubaine

United States

I loved it, the support was great, I love TemplateMonster.

www.wedeliverhair.com

Rafael

Colombia

I love the customer service from this company, always find the solution for my problems. Thanks!

www.portaldelturismo.co

Nicole

Germany

The support was perfect. Many thanks to Erica Saunders and TemplateMonster!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
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    • Italian
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.