TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



It has been difficult to understand the whole process since I am a beginner in website and hosting. But the team has made it easy for me especially getting to meet Jeff. Above all, the agents are patient. That is a quality we do not have in Germany when it comes to customer support service.




This was an exceptionally good help from Vicki. Finished the work with you in a very short time. Thank you!



Technical support expert Charlotte is the best technical support representative I've ever met. She remembers me and always give her 110% support to solve my technical issue, that most don't bother helping. 10 stars for her awesome support!

Natasha V. Patsula

United States

Elina was one of the top rated representatives I had experienced an outstanding service from today. She helped me with very difficult issues and found all the solution to help me resolve them. Thanks so much for your great assistance. Keep up superior work!!!

Evgenii Lisovenko

Russian Federation

Спасибо большое. Всё на высоте, отличное качество технической поддержки!

Natasha Patsula

United States

I received the best support from you guys. You resolved all my issues and helped me to get my site up and running very fast. Thanks so much for all your efforts. Great job!!!




Fantastic service, Sarah was a huge help!! She is a pleasure to work with and beyond helpful. Thanks Again!!!


Dan Decker

United States

Jeff was very helpful and went beyond what is normal asked without a problem and solved the issues with speed.



It was great to work with Charlotte, she was really helpful, lots of patience, and she cleared all my doubts. Thank you very much.



South Africa

I just want to say a big thank you to Jeff Bell for the excellent service. His patience was just so awesome! With a staff like that how can a company fail! Jeff thank you for helping solve my problem! I am a very, very happy client! Super star operator! #Grateful

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.