TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Charles Doner

United States

They provide excellent skins and amazing customer service. I was new to a CMS and they assisted me with everything I needed and answered every question I had about how to setup the template. Truly impressed and could not be more satisfied.

oetuning.com

Alexandra

France

Again, a great support ! Thanks Lana for your kind help and step by step guidance. great job around. Have a nice day.

Jim

United States

I would like to send special thanks to all support team for helping me with my issue. It was quick and without any questions when I explain my problem even they don't usually provide such a service for free.

John

United States

Lana was absolutely wonderful and was extremely helpful in moving my site from a sub directory to a root directory. There were some issues that we were able to quickly resolve, TemplateMonster has one of the best if not the best support teams on the net, thanks again.

rrcannabis.com

Katherine Lambert

United States

All of your support team is great!!! Stacy, Olivia, Amina, Daniel, Sarah... all of them! I can't say enough about how patient and nice they are to a tech newbie!!!

Alexandra

France

Thanks a lot for your great service. Thanks to Ammy for her intervention, and also Daniel. Great support for the installation: quick, comprehensive, very professional and efficient. I remain with a very good impression of it for my projects to come! Congratulations and have a nice day.

Chantal

South Africa

Elina is the most amazing person that has helped me today, if it was not for her help I seriously would be lost right now. Thank you so much for all the help and patience. You are awesome.

Chris Taylor

Canada

The post purchase and ongoing support from Sarah and all the support team at TemplateMonster has been amazing! Thank you so much!

www.mixtapecreative.ca

Matan

Israel

Amazing service. I worked with Ammy and she has been extremely helpful and gave Great support, fast and easy. Thank you Ammy.

Sébatien Garnodier

France

I worked with Erica and she provided me with excellent support! Thank you very much!

www.logicliberale.fr

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.