TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Heewhun Park

New Zealand

Celine gave very kindly consulting service. Thank you for your help!!! Thank you very much Celine.


Thuy Tran

United States

Erica was unbelievably helpful! Thank you so much, she helped me with a complex part of my template and was very knowledgeable. Great customer service, thank you!


South Africa

Thank you so much Olivia for all your help and most definitely your patience :-). She is great to work with, very professional and friendly at the same time. Thank you Olivia for all the appreciated help.

Ali Kashif Janjua


I spoke to Celine and she provide me with awesome service. Thank you so much Celine

Greg Huegerich

United States

Excellent themes that I use for clients' layouts, with a very helpful visibility widget for creating custom CTAs on WordPress pages, quickly and easily without having to do full width page layouts. Service was superb making an adjustment to how the how page banner was functioning.

Sam Winward

United States

In addition to awesome templates, their chat support was top notch, both in selecting the best site for me as well as figuring out a glitch I couldn't fix myself. Thanks a million!




Both Hanna and Olivia provided willing and efficient support whilst making changes to a theme. The changes were a little left-field, though they still managed to help me with my questions. Much appreciated!

Timothy Altman

United States

I worked with Hanna and she provided me with excellent support! Very happy with the product.


United States

I really like the customer service here, the chat option is great and Alice was very helpful today. Thank you again Alice.



Always great, great service. Fast and very nice support. Always ready to help.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.