TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Adel

Australia

WOW, Ammy is absolutely brilliant, her support in setting up some changes on my site was incredible and made my site look perfect.

Sergio

Spain

Excellent service. Lana help with in all my issues.

Krishna

Canada

It was great support by Emily. I was able to complete the work in minutes. Thanks Emily

watertreatchemicals.com

Kiril Nikolaev

Canada

Amazing service. Had a couple of issues on my site with which Ryan Dewitt helped me out with twice. Thank you!

imixvapor.com

Sergio

Spain

Excellent service. Olivia has been very patient and helpful. Thank you very much.

Paul

United States

Charlotte is always a great help when we come across issues editing templates. She is consistently focused on resolving whatever issues we encounter or (more commonly) create. We purchase all our templates from TemplateMonster because we know their technical support will be there for us.

triumphtigerparts.com

Chantal

South Africa

Mary and Olivia has made my day today with expert help and patience. It makes one feel at ease to know whatever a problem you encounter no matter how big or small it is, will be solved. Thank you Mary and Olivia for your great help, and patience. TemplateMonster has the greatest support team and technicians. You guys all rock. Thank you.

Yunus

Germany

Olivia was very patient and explained me excellent the answers for my questions. She answered in very short times and solved every problem very professional. Wonderful service!

Doug Shortt

Canada

At the same time that I was installing my theme my WEB host got hit by a DOS attack. Apparently they relocated my site to another server and I didn't know about. Elina and Carey and a few others, don't have the names handy, were very patient with me as I was sorting through the frustrations I was having with my WEB host. Got everything straightened out and the theme installed beautifully. Sorry guys, wasn't your fault. Thanks for hanging in there. Cheers. Doug

Ricky

United States

Vanessa was wonderful!!! Thank you for working diligently to help restore the damaged code on our website. We got hacked and you worked your magic to bring us back to life! THANK YOU, THANK YOU, THANK YOU!!!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.