TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

John

Spain

Spoke with Emily and she was really patient and friendly. Fixed all my problems for me and was attended to in seconds. Amazing support all around.

Osiris

United States

Customer service is awesome!!! Sarah helped me out so much! Thank you again Sarah!

Caesar

United States

Hands down they are the best when it comes to technical support with their template themes. I have been purchasing my themes from TemplateMonster for over ten years now. In the past I tried other companies, but only to regret it because of poor support or expensive support to fix issues with their themes. Therefore, over the years I have replaced all personal and client themes with only TemplateMonster themes. Moreover, their support technicians are very kind and polite.

www.yanezlaw.com

Marcel

Netherlands

Elina did a great job today working with me for a long time on some issues and everything is great now. Thanks a lot for the great service! Marcel

www.marcelvossen.nl

C.Parulian

Netherlands

I spoke with Margarett from TemplateMonster. She was patient, helpful and supportive. She helped me to solve a contact form issues. Great service. Thanks a lot. Margarett.

Alexandra V.

Australia

Great service and good modern looking website templates! Well done!

Jurgen

South Africa

I am a newbie in Magento, but thanks to Judy she sorted every problem I had. No problem was to big, and she answered every question I had. Thanks to the great support these guys give, my site looks like a pro. Thank you TemplateMonster for a great product and great service you are providing. I will continue supporting you.

Eston Brown

Guyana

Olivia from the TemplateMonster Live Support Chat was extremely helpful. She helped me with some CSS styling. Great service. Again very helpful.

keishars.com

Susie

United States

I had several areas of my site that required very detailed customization. Not only did they help me make these changes they were amazingly supportive, kind even though I am positive it was frustrating, and fast with their help! I couldn't have done it without them! very thankful for their amazing support and customer service!

grannysseeds.com

Enrique

Australia

George is fantastic. Best customer service ever.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.