TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Bret

Singapore

Great support from Hanna. Please keep up the good work :)

Nigel

Canada

Excellent service. Well trained team. Prompt and professional responses.

Elizabeth

United States

Great customer service - Vanessa quickly fixed an error I was having. Thank you!

www.biscottirx.com

Olivia

Singapore

Great support from Olivia. Please keep up the good work.

Souleymane Ball

United States

Great templates, great people, they really take the time to help you. Best choice I've ever made for my website.

www.ballsecurity.com

Claire Giannandrea

United Kingdom

Erica is the best as she understands exactly what I am trying to achieve and what a pleasant person to have on the support team. She is fantastic at what she does. Claire

www.andreucci.co.uk

Enrique

Australia

Olivia provided excellent service. She is very patient and helpful. Excellent customer support - 10/10.

Ronan

United Kingdom

I had an excellent service from Olivia at TemplateMonster. She gave me great customer service and worked hard to fix a technical problem to get my theme up and working. I will surely use this service again and like the way they are happy to help and support you. Many thanks :-)

www.a-party.co.uk

Aziz Ganijee

Kenya

Amazing template and excellent after sale support!

Sergio

Spain

Nice template and support is awesome, 24/7 with the best effort.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.