TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Hafiz

Singapore

Judy was a great help! Could not have done it without her. I will give her 10 our of 5 stars as rating. Very patient. Fabulous support!

Olainke Jolayemi

United States

I received an excellent service from Olivia Torres. Olivia is the best and she is highly recommended.

Dan Decker

United States

Vanessa helped me and was very patient and carefully looked at multiple problems for me and arrived with a quick solution everytime. It was a pleasant experience.

Amy Parker

United States

Service from TemplateMonster is fantastic. I had a billing issue and it was taken care of. Whenever I have a question they've been there to help. I'll be purchasing more templates!

Andrea Mameli

Italy

We really appreciate Margarett's job. Simple, quickly and extremely professional. Solution in about 10 minutes.

www.crs4.it

Claire Giannandrea

United Kingdom

Lana was extremely helpful and got my problems fixed very quickly. Your hard working and amazing at her job. Thank you so much. Great support. From a very happy client :)

Abiy

United States

I had a problem on my website and I got very good support from Olivia. Quick and Professional Support. Thanks Olivia!

Roy Raz

Israel

I spoke with Nicole from TemplateMonster. She was patient, helpful and supportive. She helped me to solve a lot of issues. Great service. Thanks a lot.

Simone

United States

George was patient and provided excellent customer service. Thank you George!!!

Charles

Dominican Republic

Elina did an excellent technical support. She worked fast and was always disposed to help and attend my inquiries. Thank you very much Elina!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.