TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Pavel Frcej

Czech Republic

Thank you for your great support! Charlotte was very, very helpful. Thanks!




Alice from TemplateMonster is one of the best support operators I've ever met. Nice to talk to, friendly, straight to the point and helpful. Alice went an extra mile in making sure that all of issues we have are covered. From my missing account to language extension uploading issue. When you chat with Alice. You do not feel you are being pushed around. We thanks you more than words we can say Alice.




The greatest support I have ever seen in my life. Judy, Eva and the rest are all good. In fact thank you all the staff of TemplateMonster, because you have helped me alot. And I hope you will continue to give this kind of support to all your customers.




Great support. I have used it three times, and every time is rated five stars. The operators are fast, good and very nice.



Excellent customer service. Went above and beyond to assist me. Thank you so much. Nicole


United States

Their service is beyond excellence.



United Kingdom

Very good support, thank you for all team help and Carey Burns.

Ricardo Ribeiro


Fantastic support. Thanks Lana for all help on my project.

Luis M. Salgado

United States

I have been buying templates here and their technical support is nothing like from others! I was helped by Charlotte and Eva and they solved all my questions, I spent like half an hour asking and asking and they never rushed me. Plus your template works great! Keep up the good work guys!



Great themes, very good and prompt support!

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.