TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Aimee

United States

TemplateMonster has wonderful templates and awesome staff! They are always willing to help and always solve any problems I may have. I just worked with Celine & Joselle and they were very helpful and friendly while solving my issues. Thanks for great products and service!

Hersh

United States

Thanks again Oliver. My appreciation for the excellent service I receive from the support team is the main reason why I continue to recommend TemplateMonster to all of my friends, family, clients and colleagues.

www.brazilcarnivalclub.com

Ademir Alledo

Brazil

I was very well attended and my problem was resolved quickly. Excellent support. Mia thank you very much!!!

www.monapink.com.br

Miloš Adámek

Czech Republic

Fantastic support, thank you very much for your time!

Petar Kitov

Bulgaria

Mia is amazing!!! I recommend her. She really make it perfect work for me. Without her my site will never work with the new template. Thanks Mia. Take care.

Cristina

Spain

Wow! They are really great!!! I couldn't install the template correctly and they in a few minutes fixed it and now i am very happy thanks to them. Great job George!!! ^^

Tony Gonn

Australia

Great support, Vicki was the most helpful, identifying the issues and helping me through them. Keep up the awesome work!

motorsportsresources.com

Daniel

United States

So far so good!! Great and easy tech support!!!!

Jacob Nielsen

France

Very nice support from Aaron Lieberman, Vincent White and Ryan DeWitt. A team that work together ! Look forward to sell some handcrafted KNAX coat racks ;D Thanks!

knaxshop.com

Prakrit

India

Very good technical support team. Sarah helped me a lot.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.