TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Gloria Alcayaga

Chile

I really appreciate the help with the installation about a WordPress template I bought. Thanks to George who was very nice and understood my urgency and the problem I had!!! You are great!

Spela

Switzerland

If you need anything concerning Magento, demand to speak to Harry. He just knows everything. A great support and a very kind too. Doesn't make you feel dumb if you don't know coding. Thanks Harry. I bothered you for a long time, but you cleaned up and corrected my site exactly the way I wished it to be. Thanks!

Mark Hewitt

Spain

I would just like to mention the service and support I received from Mia. I am extremely impressed. She is an excellent employee. It has been a long time since I have had service like this. Kudos to Mia and your company for having such a wonderful person. Thanks Mia, you rock!!! Mark

Fabrizio Iozzo

Italy

The service you offer is fantastic. I talked with a girl, Erica, which was extremely friendly. It solved all my problems in no time. Congratulations!

Ilona

United Kingdom

Many thanks to Carey for a grate support and help. He helped me to solve my problem very fast and professional. Create job!!!

Valérie Dryja

France

I have spent a long time searching how to fix some issues. In 2 minutes Mary did it, in spite of my bad English. Thank you very much, Mary. Sure, I will always buy templates on TemplateMonster. Very good service.

Giorgio

Italy

The TemplateMonster help services is really fast, useful and important for a template service. They have a chat on-line 7 days by week and for not additional script its free, at the moment 99% of the my issues. Thanks again for all my issues solved!

Greg Gross

United States

Charlotte, the technical representative who assisted me in chat, was wonderful. Efficient, easily understood and very patient. Thanks to her, I'm no longer panicking over this installation. Thank you, Charlotte. You are appreciated!

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Nataliya Doll

Switzerland

A big thank you to Charlotte for rapid and effective assistance and support!

Moahammad

United Arab Emirates

Thank you Olivia, you were nice and helpful. Fantastic support team.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.