TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Bruna

Albania

Your technical support is very helpful! I like the way how you guys provide assistance to us. Technical support is an important part of using your products and make them usable through the Internet and you this part are doing very good. I hope that in other projects will be with you again :)

Yannick

Netherlands

Great service from Judy, I was looking for some code for hours and she found a solution for my issue in 2 minutes! Thanks!

Jason Kipfer

Canada

Iris and Alice were extremely wonderful tonight in helping me with my many WordPress website challenges. Keep up the great work!

Norbert Gaßner

Germany

The service via chat is enormous quick and competent. I feel safe with this kind of help. Thanks to the team. Norbert

Daniel

United States

Celine not only helped me with my problems quickly, but offered suggestions to improve my site. I honestly don't know if I had had faster and more helpful service ! Great job and thank you!!!

www.RadulescuProperties.com

John

United States

These folks are awesome. I'm new to WordPress, but they are patient, helpful, and very effective in helping me customize my site. Highly recommended!

Jackie Burns

Canada

Alice was a great help! She was friendly and answered all my questions. This company has super customer service!

Kenesha

Canada

I was a frustrated beginner and needed a chat representative with patience to help me with my template. I was connected to an operator named Elina and was so glad I did. She was very patient and guided me until all of my concerns were solved. Great service, Elina, thank you!

Wynn

Canada

Excellent service, very patient and professional. I also want to say special thanks to Elina, thank you very much!

Leanne Brown

United Kingdom

Elina was brilliant. We had a few hitches with our website and she went patiently through them with us. We fixed all issues, I'm very happy with the service Elina provided.

www.sunnysideview.com

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.