TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Tony Gonn


Great support. Hanna rocks. Awesome help, pleasure to talk to, nothing is ever a problem, don't ever change anything.....




Thank you Hanna, I am so grateful for your help and support. you were absolutely amazing in helping me out with my issue. It would taken me a very long time to resolve it without your help, so a huge thank to you. Great job Hanna!!!



Olivia is really fast and efficient technical assistant. Even today she helped me to solve my problem. Thank you very much!

Dotti Vaivoda

United States

Sarah is an outstanding technical support person. She was extremely helpful and was patient with me. She fixed my problems and was very responsive to my needs. Thank you Sarah!


United States

Olivia is knowledgeable and detailed. Great support! Thank you very much.

James Yang


I got an issue with the template after the installation. The support team did great job to help me out and acted very quickly. Thanks a lot support team! Great thanks to Natalia, Daniel, Andre and other members of the team!


Integrity Fitness

United States

Mia is an outstanding technical support representative. She was very patient as we are mastering the design and customization features of the template. As we offer Protein supplements at 50% off to the public, it is important to project our image and philosophy of integrity. She carefully responds to questions and researches a solution. Then she demonstrates the solution to the customer. She is an outstanding asset to TemplateMonster. Respectfully, M Morrison Integrity Products and Integrity Fitness


Kim Roslev


Outstanding support from Emily. It took her a very short time to sort out my problems and in a split second it was solved.

Laurent Mattel


So easy to use and when I do need assistance on-line, the support is fast and make it happen! Thanks to all from TemplateMonster, because you are an important part of my success.




Margrett was awesome, she took me through step by step after I came to here all pent up with frustration and anger. She calmed me, made sure I made every correct step, and finally it was done and done correctly. Thanks Margret, thanks TemplateMonster, your online chat service is a life saver and I cant say enough good things about it all. Thanks again.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.