TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Roberto

Italy

Fantastic, they help me professionally in every situation! TemplateMonster is the topnotch!

Sean

Canada

I had an issue with a few features of the theme, Judy was my support representative, she was patient, awesome and solved all my problems. I am so grateful... Keep up the awesome work.

www.sacredwomeninternational.com

Yanto Njam

United States

I had such a superb help from Olivia! Top notch support, as usual I have. You guys rock!

Harry Gusman

Australia

I bought a template that was only compatible with the older version of WordPress, it was my fault that I didn't check it before. As a result it created complication that took almost the whole day to fix it. George from TemplateMonster has helped me with amazing support. I can't describe how happy I was to get his assistance. He is a very kind man and if I was the boss, I would be very happy to have him as an employee. Thank you George very very much.

www.musiclessons2u.com.au

Rajiv

United States

Great help extended. Thanks Charlotte.

remejaipur.com/

Ray

Malaysia

Mia is a helpful technical support representative. She is not delivering the good but the best customer service. Thanks so much for her attentive focus on my request. Keep it up.

Ricardo Nunes

Portugal

I contacted the TemplateMonster, that has a very fast service, and was very well served by Olivia, an extremely sympathetic person. Thank you!

Derek

United States

Fantastic chat support! Big thanks to George!

Brad O'Callaghan

Australia

Olivia is such an asset to TemplateMonster, she is too good, I have had chat with her many times and her knowledge and expertise in providing solutions is super fast and good, God bless Olivia!

Ricardo Marino

Colombia

These guys are extraordinary, the service is always available I have use the service support to customize the template and they always answer quickly, and with extreme precision giving me always the solution I needed. I recommend the service 100%!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.