TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Judy give me an perfect and fast support!!! This is the reason why TemplateMonster is my favorite templates provider



Olivia was the best Technical Support representative, very friendly and solves puzzles like its a magic trick. In general TemplateMonster is the bomb, they have the best and reliable templates ever seen. Thumbs up and keep it up bringing the goodies :)




TemplateMonster technical support team has far beyond the best technical team I have every encountered. For instance, Celine and Olivia assisted me with my issues on my site. By the way I am "NOT" very tech savvy. Implementing the fixes was a breeze. Fast, easy, reliable technical support! This is why I am a long time customer. Why go anywhere else? In closing, satisfaction is what we want and satisfaction is what you will always get @ TemplateMonster.com. Another job well done!!!



Celine at technical support was more then amazing! She went over and beyond to help me solve my problems. I am so grateful for her help and support. Great job Celine!!!


United States

I'd like to thank two individuals in technical support. Charlotte and Vincent. Receiving immediate support is a plus, no timely emails or waiting, Charlotte was very clear and quick to respond to my issue. Vincent was very knowledgeable and precise. I can't thank them enough for their rapid resolution. It is much more efficient than contacting a designer or developer and waiting days before something is accomplished. My hats off to you two, you are amazing. Thanks again Charlotte and Vincent, superb, AAAA++++!!!


United States

Mia was amazing - I like to marry here ;-) She did everything to help to solve my problem. I really appreciate it and have to thank here for all the patience she had with me. I still owe here lunch. Keep up the good work, love it.



Carey was brilliant, helped me with exactly what I needed, these guys are amazing. Love this company!



Thank you all for helping me. Great thanks to Emily for her super professional working! Good job!

Cedric Vand


Took some time to resolve our issues but the wait was worth it. We finally got a clear resolution and both Charlotte and Ryan were very helpful in the process. Our website now looks great and we thank the team for that.


United Kingdom

Olivia was a great help in solving my issue! I was impressed by her knowledge and patience! This is why I only buy TemplateMonster themes.


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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
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Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.