TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Toby

United Kingdom

Erica in technical support is a genius. And the whole live chat system is great too. I was straight through to Erica and she quickly told me how to adjust the theme to how I wanted. I'll definitely buy at TemplateMonster again. In fact I wish all my sites came from TemplateMonster.

Bart

Netherlands

Mary helped me within seconds and saved me a lot of time trying to get it work. Great support! Thanks Mary.

Laura Mahoney

Ireland

Great, easy to use templates at reasonable prices and great support.

Ankit Rauniyar

United States

Got numerous templates from them, love the designs. The best part is their invigorating customer service. They have helped me day and night with any issues.

www.sidecrafts.com

Maitreyee

India

TemplateMonster services really helps me a lot in my website customizations.. :) Keep it up! Thanks Olivia, you have helped me a lot.

Robert Capielo

United States

Well as usual Vanessa in technical support is one of the main reasons I keep purchasing from you.

Andres

United States

Carey is very knowledgeable, understanding and warm. I came across this magnificent person who assisted me in the most effective way, no doubt in my mind that I would do business again with TemplateMonster.

Kirkos Gent

Greece

Thank you for your valuable supporting services. Many thanks to your supporter Mary.

Melissa

United States

Judy in technical support was amazing. She was quick and didn't have me waiting and guessing at what she was doing. I knew she was an expert in helping me with my technical site errors and she solved the issue right away. Thank you Judy for saving me a night's worth of headache!

Dario Corno

Italy

Olivia at the technical support, with a load of patience and kindness, helped me discover how to fix my WordPress configuration and install my theme. 100% I'll buy again from TemplateMonster, good themes and awesome customer support.

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.