TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Buu

United States

Fantastic. The support folks are amazing especially for such a daunting and trying task at times. Its rare to get such help. It's late at night and you are frustrated, the support is like an angel from above coming to rescue you.

Sankit

Hong Kong

Templatemonster's live chat is really helpful! Thank you so much!

www.ieyebeauty.us

Grantok

India

I had problem locating some files. Charlotte from technical support team took her time and solved all my queries. We were chatting for almost 1hr 10 minutes. Good and reliable support.

www.nilgiritouch.com

Steve

United States

Outstanding. The support team jumped right in and helped in getting me up and running. Couldn't have done it without them.

www.orangemountainenergy.com

Ralph

Nigeria

With your input and directive I moved further to achieve it, thank you very much, I am so grateful for your exposure and knowledge for making this dream to come true, the Lord will reward the good works of your hand. Your name will be mention in high and influential place, you are going to be prosperous than the world will be afraid of you. You are blessed in Jesus name. Keeps the good spirit of this work going.

www.ecommercejsp.com

Bryce

Canada

All of the people are extremely helpful, polite, and efficient. Much better services that I had ever expected. Very satisfied with the choice to work with TemplateMonster.

Fernando

Mexico

Technical support was very good, the chat works perfect, they resolved my problem and helped me with my theme until the configuration was done!

Mehmet İlbaysözü

Turkey

I purchased a WordPress theme and had issues while installing it. Thanks to TemplateMonster support team for their patience and support. Olivia, Emily and Kristy were very helpful. Vanessa did the final touch and issue was fixed. I appreciate their assistance on this matter. I am now planning to buy another template for another site. Thanks again.

www.adanadugunhikayesi.com

Roberto

Spain

I have actually solved the problem, with patience, dedication, even with the disadvantage of the language. Very grateful to Charlotte and Eva. A very professional service

Roberto

South Africa

The services are good and the response time on the support is very fast. Thank you very much Olivia for the initial help as we start to use your services.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.