TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial



Erica is unbelievably helpful, she never stops helping! Thank you for such outstanding support, you too Ammy:)



United States

Amazing support, I really appreciate the time and dedication of the support team, Thanks to Mary I can be able to continue updating my template, it has been a pleasure doing business with TemplateMonster, Thank you.




Vanessa one of your agents so thrilled me the way she answered and provided solutions to all my request via live chat. It was really a great feeling. Using the medium to say thanks Vanessa and keep up the good work.

A. Downie

United Kingdom

Vanessa was a true professional offering great assistance with my WordPress theme. Excellent support!!!


Burak Karadas


I think Hanna & George is best support staff, they know how to solve a website problem and they behave so kindly. I think TempleMonster should reward them because I haven't seen any professional technical staff like them. Thanks for helping again because you made me happy :)




George helped me alot. He is the best. Great Support.




Margarett really helpful and practical person. I was satisfied with her help. Thank you again! Great support.



Judy did a great job. I couldn't fix a important problem, and after a few minutes trying the best, she got it! Thanks for the support!



United States

Celine has been amazing!! Making, what I consider difficult questions, appear easy. And thank you for making me not feel like such an idiot!! You are amazing!



Great support from Vanessa. Saved me hours of work. My template is running great now!

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.