TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Victoria

United States

Hanna was great! Your support team is fantastic. I can't say enough good things - they have always managed to solve any issue I had!

Alex

Canada

Excellent service that helps me with exactly what I want.

Ismail

China

Best templates. Bought several templates from other places but got too many bugs.This is the real deal. No bugs so far.

tzemall.com

Michael Schmutzer

Germany

Thank you so much Olivia for help on my problem with my gallery page and the link item!!! I searched hours but I can't find it. It was a simple CSS code. Awesome Olivia!!! Great job and very kindly.

Qiu

China

Customer service is very fast and very good. Thank you.

Rachel

United States

I just spoke with George from the technical support. He was quick, efficient, and gave me all the help I needed. I will definitely return and request him for future purchases and help. So, so, helpful to have great customer service. Way to go George!

Arthur Vodchits

Belarus

A person Sarah from technical support team was very professional. I'm very pleased with this level of service. Thank you!

Kushal

India

I recently purchased a PrestaShop theme. Being a commerce graduate, I didn't knew the installation process of theme on my local machine and encountered several issues. But,the never ending support of the TemplateMonster team made installation a breeze.

George Raptakis

Greece

Great template and nice support from the operator Olivia!!!

hotel-stomiobeach.gr

Michael Denison

United States

Sarah helped me today and she was great! She fixed everything I asked and went up and above to make sure it was right. Because of Sarah I will always use your themes. Michael Denison

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.

Delivery

  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.