TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Brian Welsh

United Kingdom

I worked today with Carey. I would just like to say how knowledgeable & patient she was in getting the job done quickly and accurately! It is people like Carey that make buying a TemplateMonster theme a no brainier and this is why I now only buy TemplateMonster themes. Brian Welsh


United States

Charlotte was excellent. She understood my problem and solved it quickly. Saved me a lot of time and frustration. 5 Star service!




I thought it was only a template but you give me more than this and it's awesome!!!




Support people solved my issue in less than 4 minutes. Thanks, a lot, this is the first time I use your support, I have years buying from you :-) Your Cherry+WordPress templates are super!


Damir Calusic


Olivia is a precious being, very helpful and fast! Olivia solved my problem without touching any code at all! That is really impressing. An excellent service from an extraordinary individual! Thanks! :)

Ty Goossen

United States

Olivia was polite, concise and pointed out a shortcode mishap I overlooked. Very smart and gave a good reference point to which I was looking for. Thank you Olivia. Great job! -Ty

Clinton Bailey


Andre was first class in his approach and in his delivery of a quick concise solution. He understood to issue immediately by asking the right questions and requesting the details to fast track the whole experience. He was friendly and helpful. When developers and/or people from the public are looking for a company to purchase templates, I would suggest that they choose TemplateMonster as #1 purely as they deliver the best service, awesome support and stunning product. Thanks again Andre and the TemplateMonster Team.



United States

I have purchased numerous templates from TemplateMonster and have been very pleased. Recently, upon installation of a WordPress theme, I ran into several issues. I contacted Support and Vanessa addressed my concerns and corrected the issues efficiently and professionally. Thank you, Vanessa!


United States

Every time I contact your support team I get nothing but the best. This time I had Vanessa who fixed my issue instantly. You guys rock!


Hong Kong

Great template and excellent support from the team, on quick responsive live chat.

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Want to submit a video testimonial?

Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.