TemplateMonster Customers Testimonials

  • "Their templates are so good - I won’t use anybody else."
  • "They're quick, easy and affordable!"
  • "By buying a template I can have a website up in as little as a day!"
  • "There's a great customer service, available 24 hours a day."
  • "Template-help.com representatives have been super helpful!"
Video Testimonial

Daniel Reid

United States

I have been in the WEB development and hosting business since 1997. I deal with vendors all the time as I have a number of reseller accounts. I can emphatically say that I have never, yes, never, experienced a support team like the one at TemplateMonster!! Vanessa, Hanna and others are awesome!



Their templates were the best I found and most of all I have to say that their support was great.


Ben Smith

United States

Great support. Provided exact solution I've been struggling with.

Neil Greenfield

United Kingdom

Amina in technical support is a genius! Fast, clear and solved my constant barrage of questions. I wouldn't hesitate to recommend and use again!



Great pieces of artwork templates. However equally important for our business is the skill set of level of customer support 24/7. Keep it up!


United States

I was chatting with Vanessa in the technical support department. And she answered all my questions without hesitation. It is hard to find knowledgeable technicians and she is a great asset to TemplateMonster.com. Keep up the good work Vanessa! All the best. Thank you.


United States

Sarah was awesome! She talks to you like a regular person and won't drown you on technical lingo. Will walk you through and show you how to fix things rather than just do it. I learned from her and helped me solve my issues. Thanks again Sarah.




Great support from Vanessa, who helped me to identify the root problem in minutes. Fascinating!


United States

Daniel at live chat was the rainbow in my rain shower working with a template that I was advised to get that has been trouble from the start. Hoping I can get back to him next time I need answers and help!

Sergio Camarena


Alwasy awesome service. This time, Elina helped me with some issues I had with the CSS of my template and she helped me a lot. This is why I always recommend TemplateMonster :)

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Editorial Tips

  1. Please make sure the video duration would be not less than 40 seconds and not longer than 120 seconds. 60-80 seconds is a perfect duration.
  2. Suggested testimonial structure is as follows:
    • Tell your name, your country of location and a website URL (last one is optional)
    • Tell about how positive your experience of working with TemplateMonster was
  3. In case there’s anything else positive you want to mention about TemplateMonster (e.g. how polite the staff is or how cute the logo looks) that would be a perfect finish for your speech.
  4. Please make sure your testimonial is in one of the following languages:
    • English
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese

Technical Tips

  1. It isn’t critical what type of video recording device you will use. What we really care about is the video quality - it has to be good enough to be played on the Web. Which means:
    • Video: 640x480 video resolution minimum, 24 fps minimum
    • Sound: 128 Kbps, 44,1 KHz, mono sound allowed
    • Use one of the common video formats (.avi, . flv, .mov, .mp4, .mpg, .wmv). The .FLV format is the most welcomed.
  2. We strongly encourage you to use a tripod while recording your testimonial.
  3. Make sure you have your testimonial in a single file.


  1. Attach your testimonial video file to a new email message and send it to tm.testimonial@gmail.com (be sure to specify your name in the message subject as well as the email address you’ve used for your purchases at TemplateMonster in the message body)
  2. Notify us at marketing@templatemonster.com so we could deliver you a discount.

Please note that the discount will be active within 30 days upon its generation.